Customer Service Engineer
Resume:
Philip Pebenito
CARLISLE, PA ****3
**********@*****.***
Objective Systems / Network Administrator
Skills
EXPERIENCE
Linux
Support Analyst October 2011 - Present Solaris
Technisource for FBL Financial Mechanicsburg, Windows
PA Cisco IOS
MS Office
Lvl 1 – 2 Help Desk, Remote Application Support
Visio
Sybase
User Administration, Active Directory, IAM/ITIM, Anti-Virus / Malware System Recovery
Tivoli
WinXP, Vista, Windows 7, Server 2008, AD, ITIM, Citrix ITIM
SCCM
LAN / WAN WLAN, VPN. Printer / Peripheral Hardware Support
Citrix
Active Directory
Sophos
Outbound Associate August 2011 – October 2011 CompTIA A+
SMX for Amazon.com Carlisle, PA
Outbound Operations Support
Customer Service / ICQA
Enterprise Integrator November 1998 –
July 2009
Thomson Reuters Markets / Reuters America Chicago,
Illinois
Integration of Reuters Market Data System Enterprise Infrastructure in Open systems
environment
2nd and 3rd level support for Low Latency, Real Time Market Data Feeds, Client Software
products on Linux/Unix, Windows Platforms and Cisco network appliances.
RMDS Project Management, Release Management, On-Call Rotation
Linux / Windows Server / Cisco IOS Deployment
HP IBM Dell Sun Cisco Hardware Installation/Support. Remote/Desktop Application Support
LAN Support Specialist January 1998 – November 1998
Reuters America via Interim Technologies Chicago,
Illinois
User Administration of WinNT 4.0 domain, Novell Netware, & Lotus Notes
Helpdesk, Desktop / Server Support
TCP/IP Network Administration
Lotus notes to MS Exchange migration
Network Administrator April 1997 – January 1998
CSX for Montgomery Ward
Romeoville, Illinois
LAN / WAN Administration in a WinNT, Novell Netware operating environment
Integration & Maintenance of DEC VAX/VMS, IBM 3270, AIX PC interoperability
End User Training for Point of Sale scanning system software
Process Control Engineer September 1993 – January 1997
Chevron Products Inc. Kapolei,
Hawaii
Crude Oil Distillation Control Operator / Hydrogen Reclamation / Dimersol Plant Operator
Implemented refinery wide rollout of Honeywell Automated Process Control System
Provided technical support for IS Department in integration of Instrument / Analyzer & Process
control systems with network based statistical database development
HAZMAT trained OSHA plant safety officer. Refinery Volunteer Fire Brigade
Contact this candidate