Front Desk Staff

Denielle A. Green

*** ********* ****, *********, ** 30016 (C) 508-***-**** *************@*****.***

Qualifications

Organized professional with the ability to make quick decisions

Ability to work well with others in accomplishing a common goal

Ability to multitask and remain calm during stressful situations

Excellent communication skills and self motivator

Excellent prioritization and time management skills

Work Experience

Military Funeral Honors, Atlanta GA 2009-2011

Honor Guard Conducting military funerals to honor those who have served our country

Folding the American flag and presenting it to family members

Coordinate schedule for arrival and departure times

Arrive to destination in a timely manner

Good communication with funeral directors on details of service

Team leader in the absence of squad leader

Sunrise Senior Living, Atlanta, GA 303**-****-****

Dining Room Server for a senior living community

Responsible for the breakdown and set up of dinning room

Assisted residence with menu selections

Took meal and beverage orders and serving requested meal items

Acted as a hostess

Trained new staff on the rules and regulations of the dinning room and kitchen

Judge Rotenberg Center, Canton, Mass 2005-2007

Evaluation Aide School with children and adults with mental disabilities.

Received incoming calls to the department

Updated information into the evaluation database

Maintained records of staff performances as reported

Filing disciplinary actions in staff files

Provided support for front desk in assisting with daily applicants

Judge Rotenberg Center, Canton, Mass 2002-2005

Receptionist

Greeted and welcomed visitors

Maintained reception area

Answered multi phone lines, screened and directed calls

Managed front desk

Administered applications to daily applicants

Trained students on administrative duties

Provided general information to staff and visitors

Put together packets of student information for psychologist, case managers, and

caregivers on a daily bases

Prepared outgoing mail to be stamped and delivered

Military Background and Experience

Section Sergeant at assigned unit Dublin, GA 2012-present

Responsible for the leadership and discipline of six soldiers

Maintain accountability and serviceability of assigned equipment

Responsible for submitting monthly evaluations to soldiers

Communicate effectively to soldiers and leaders

Class Leader Advanced Individual Training Ft. Lee, VA 2008-2009

Reported to instructors daily on the presence and absence of eighteen soldiers

Education

Bachelor of Arts, Psychology, Framingham State University 2001

Honors Candidate: The National Society of Collegiate Scholars

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