Customer Service Assistant

Christine M. Duffy

Senior Executive Assistant

** ******** ***** *********, ** 06615 203-***-**** ******@*****.***

www.linkedin.com/pub/christine-duffy/14/16b/438

Qualifications Summary

l Accomplished executive assistant offering many years of administrative

experience reporting to top executives and attorneys.

l Consummate professional making the lives of busy executives easier. Serve

as an effective gatekeeper; prepare well-researched and accurate

documents; manage busy calendars and efficiently handle daily office

tasks.

l Proficient user of MS Office (Word, Excel, PowerPoint and Outlook), BDMS,

Banner and Gregg shorthand.

Professional Experience

Program Assistant, 2003 to Present FAIRFIELD uNIVERSITY, FAIRFIELD, CT

* Provide administrative support to the Assistant VP, Directors and

Managers in the Advancement Division.

* Maintain Director's calendar -- planned and scheduled meetings and

travel.

* Enter all charitable gifts. Prepare timely and personalized

acknowledgement letters for the President and Major Gifts Officers.

* Review surveys from scholarship recipients and write a biography sent

to the donors of the specific scholarships.

* Improved office efficiency by implementing time-saving measures.

* Enhanced communication between departments and facilities, fostering a

sense of teamwork and collaboration.

Operations Assistant, 1993 to 2003 FAIRFIELD uNIVERSITY, fAIRFIELD, ct

* Provided administrative support to the Director of the Regina Quick

Recreational Center.

* Supervised daily activities; i.e. work study student schedules,

implementing activity class schedules, special events and heavy

customer service.

* Handled all monies and prepared deposits.

* Streamlined the processing of memberships and locker rental fees,

which produced more revenue.

* Maintained Director's schedule, appointments and general

correspondence.

* Interacted with the Physical Plant and Security when injuries or

emergencies occurred.

Previous experience - Butler Business School (Office Manager), Kaufman &

Kramer (Legal/Patent Secretary) Electrolux Corporation (Executive

Secretary)

Education and Affiliations

Fairfield University, Fairfield, CT (BA/MA-American Studies)

Katharine Gibbs School, New York, NY (Executive Secretarial Diploma)

Alpha Sigma Lambda Honor Society

Alpha Sigma Nu Honor Society

Alpha Sigma Lambda Scholarship Committee

The Perry House Foundation

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