Project Manager Customer Service

TIFFANY JOHNSON **** KaplanWay#*, Las Vegas, NV, *9106 Ph# 702-***-**** SUMMARY OF QUALIFICATIONS v Maintaining janitorial services for over 1 million square feet at a major tourist attraction, Hoover Dam v Maintaining janitorial services for over 1 million square feet at the Belz Factory Outlet Mall v Maintaining the cleanliness at OSHA and Safety specifications v Industrial and Economical cleaning chemical savvy v Polishing brass with a special technique, using Wrights Brass Polish v Knowledge of using a Champion Auto scrubber and All-Star Carpet Extractor v Works well under pressure and has a team player attitude v Accounting and Office Management, servicing in Food Industry and Janitorial Services v Corresponding and Complying with Government Specifications v Experienced in budgets, accounts receivable, bank reconciling, invoicing, prepare and file company documents, and ability to work with vendors v Human resource knowledge in payroll, training, and interviewing v General Office Knowledge v Excellent Customer Service v Cash Handling Experience v Proficient working with various programs; QuickBooks Pro, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, and Internet PROFESSIONAL EXPEIRENCE 8/2006-10/2010 PRESTIGE MAINTENANCE, INC Boulder City, NV Janitor v Servicing restrooms, offices, and visitor center v Sweeping, mopping, dusting, polishing brass, vacuuming, general clean of restroom using industrial cleaning products. v Day supervisor on weekends and afternoons (if needed) v Knowledge of all shifts and filled in where I was needed v Maintained Bookkeeping v Enter and process accounts receivable and invoicing clients v Payroll; timecards and timesheet, for submittal v Coordinates paperwork, petty cash audits, and budgets v Maintain files and records v Assist Project Manager/Assistant Project Manager with day to day operations of the office v Create company documents 4/2005-8/2006 MAGIC BRITE JANITORIAL Boulder City, NV Janitor v Servicing in dam offices, restrooms, and part of the tour route v Sweeping, mopping, dusting, polishing brass, vacuuming, general clean of restroom using industrial cleaning products. v Alternate Supervisor when lead supervisor was not in area. v Knowledge of all shifts and filled in where I was needed 8/2005-5/2006 MAGIC BRITE JANITORIAL Las Vegas, NV Assistant Project Manager v Supervising day crew, 8 employees v Correspondence with Mall Management v Maintaining cleanliness of restrooms, walk areas, entrances, food courts, trash, and management office v Attending weekly meetings with Mall Management to discuss any issues that may have occurred v Pressure washing garbage areas to remove grim and gum off sidewalks v Using a Floor Care machine (auto scrubber/flex cat) to scrub tile floor outside main entrance area v Enter and process accounts receivable and invoicing clients v Payroll; timecards and timesheet, for submittal v Coordinates paperwork, petty cash audits, and budgets v Maintain files and records v Assist Project Manager with day to day operations of the office v Create company documents 6/1998-3/2005 HIGH SCALER CAFE Boulder City, NV Supervisor/ Cashier v Maintained Bookkeeping v Enter and process accounts receivable and invoicing clients v Payroll; timecards and timesheet, for submittal v Coordinates paperwork, petty cash audits, and budgets v Maintain files and records v Daily cash deposits v Bank Reconciliation v Cash Handling v Customer Service v Inventory v Supervised 6 employees v Ordering supplies EDUCATION/TRAINING v Boulder City High School, Boulder City, NV v Computer Education Institute, Henderson, NV v CSN, North Las Vegas, NV *REFERENCES AVAILABLE UPON REQUEST *