Office Manager/Coordinator

SUMMARY OF QUALIFICATIONS

Extensive experience in professional healthcare administration. Highly

skilled in operations management as well as patient and professional

services management. Strong negotiator in obtaining grants and increasing

outpatient revenue. Successful in creating and planning fundraising

initiatives with advanced experience in supervision and training.

Knowledgeable in Microsoft Office Suites.

EXPERIENCE

Daniel P. Costello & Associates Chicago, IL 03/12-

12/12

Legal Assistant

. Provide administrative support to 4 attorneys including but not

limited to scheduling depositions, meetings and travel, gathering

information from clients and entering into database and developing

reports from that information

. Process invoices for payment, keeping track of expenses in database

. Screening phone calls, insuring quick and accurate responses, greeting

clients

. Composing and editing all types of documents

. Receive all incoming mail, handling all that I have been instructed to

handle and reviewing all other materials with the managing partner for

dissemination to the other partners with instructions

. Maintain all files

911 ToolCribbs, Inc. Monee, IL 05/09-01/12

Office Manager/Assistant to CEO for company that manufactured trailers used

in cleanup, disaster relief and construction projects.

. Provided administrative support to CEO including but not limited to

budget preparation and monitoring

. Provided day to day supervision of office and customer service staff

insuring all training needs were provided

. Assist in contract negotiations with vendors and potential customers

of ToolCribbs products

. Extensive travel to present products and assist with contract

negotiations

. Composed all types of correspondence

Rush University Medical Center Chicago, IL 06/01-

05/07

Contract/Grant Specialist Research - Clinical Trials Administration Offices

(RCTA)

. Negotiated terms and conditions of research contracts, material

transfer agreements and confidential disclosure agreements

. Worked closely with Legal Affairs to develop communication documents

for use in industry-sponsored contracts

. Assisted with the development and implementation of new policies and

procedures for RCTA contracts

. Worked with various departments at the university to ensure that all

contract information, including budget, protocol and informed consent

are consistent and follow Medicare/third party guidelines

. Provided training and developed educational workshops for clinical

staff involved in budget and contract negotiations

Charming Shoppes, Inc./Catherine Stores Matteson, IL 10/01-05/04

Sales Associate/Assistant Store Manager

. Provided sales assistance to customers in purchasing merchandise;

giving recommendations on purchases tailored to the particular

individual.

. Maintained stock, ensuring lost prevention was minimal.

. Provided supervision and training to sales associates assuring that

sales targets were exceeded and store was maintained according to

guidelines provided by corporate office

. As Assistant Store Manager, opened and closed store, made bank

deposits as directed by corporate policies

Roseland Community Hospital Chicago, IL 02/01-05/04

Manager, Admitting/Patient Access

. Coordinated the registration (inpatient, outpatient and emergency

room), insurance verification and pre-certification processes for 250

bed hospital

. Assisted with the development, building and implementation process of

new patient information system - First Coast. Wrote policy and

procedure and training manuals for new registration system. Trained

all staff on use of system

. Worked with Patient Accounts to improve data integrity of registration

process by 45% in one year

. Developed Customer Service Training Program for all Admitting/Patient

Access staff

4217 South Vincennes

Chicago, IL 60653

708/654-5832

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