Customer Service Security

EDWARD BURNS

*** **** ***** ****** ***. *H

Bronx, NY 10456

Telephone #: 347-***-**** (H)

347-***-**** (C)

Email: **************@*****.***

OBJECTIVE

To obtain a high profile unarmed security guard position utilizing skills I

have gained throughout my job experience.

PROFILE

Motivated, personable business professional with many years of experience

in Security and Correctional work. Flexible and versatile-able to maintain

a sense of humor under pressure. Poised and competent with demonstrated

ability to easily transcend cultural differences. Wide experience in

patrolling, investigation, report making, customer service, crowd control,

and safeguarding employees. Have strong observation and management skills.

Excellent team-building skills.

SKILLS

SUMMARY

. Trained at New York State Corrections Academy

. Supervisory Experience

. Exceptional Public Relations Skills

. Excellent oral and written communication skills

PROFESSIONAL

HISTORY

STAY FOCUS SECURITY (EL CUMBERO-BAR/RESTAURANT) CLUB SECURITY

(10/09-Present)

. Maintain post at the front door

. Act as intermediary between his venue and local law officials

. Bars admission to undesirables including minors and intoxicated

individuals

. Responsible for removing any customer conducting themselves in a

disorderly or inappropriate manner.

. Report directly to the management or owner of the venue.

US OPEN: SECURITY OFFICER

(08/2011)

. Crowed Control

. Security and Identification checks

. Ensuring the safety of the patrons entering the facility

YANKEE SECURITY (GHI) SECURITY OFFICER

(02/08-10/09)

. Patrolled facility and manned post as instructed by security management.

. Safeguarding Employees

30 ROCKAFELLER CENTER: PATROL OFFICER

(03/06-08/06)

. Assisted Tourist

. Patrolled Nine Building Complexes to prevent and detect signs of

intrusion and ensure security of doors, windows, and gates.

ALLIED BARTON SECURITY (ECKERED PHARMACY) SECURITY OFFICER

(08/00-10/05)

. Secured Store Front to prevent theft

. Apprehended violators and transported to manager's holding area.

. Assisted Customer

BURNS SECURITY (FRANKLIN MEN'S ARMORY) SECURITY OFFICER

(01/96-06/00)

. Maintain 3 store facility of approximately 900 men

. Secured entrance by doing full body search with scanner, monitored metal

detector, confiscated contraband.

. Reported clients to supervisors for disciplinary action.

. Patrolled drill floor, bathrooms and shower rooms, controlled meal lines.

. Supervised 10 Security Guards

EDUCATION

MORRIS HIGH SCHOOL -Bronx, NY (1985)

High School Diploma obtained

LICENSES/CERTIFICATIONS

. New York State Security Guard License

. 8- Hour Security Guard Certification

REFERENCES

Available upon request

Contact this candidate