Customer Service rep

Luzgil Tovar

****-** ******* ***.

Toronto, ON M*P 1Y3

Email: ***********@*****.*** - Tel: 416-***-****

OBJECTIVE

To obtain a full time or part time position where I can realize my

training and previous work skills.

HIGHLIGHT OF QUALIFICATIONS

. Excellent customer service skills gained through years as a Sales

associate

. Proficient in cash out operations

. Excellent communication skills both written and oral

. Proficient in computer applications including but not limited to MS

Office

. Bilingual - English, Spanish

EDUCATION

Seneca College, Toronto, ON

Academic Upgrading Program 2008 - 2009

. Built vocabulary and grammar skills

. Increased math skills

. Develop skills in time and stress management

. Improved career and interview skills

. Built skills in Microsoft Word and Excel

WORK EXPERIENCE

Sales Associate (full-time)

Urban Behaviour Toronto, ON 2011-2012

. Receive shipment on a daily basis

. Operate cash register and solve customer complaints

. Maintain sales floor clean and organized

Sales Associate (full-time)

Tommy Hilfiger Toronto, ON 2010-2011

. Take inventory

. Assist customers

. Organize display

Customer Service Representative

Caliber Motors Vaughan, ON 2009-2010

. Resolved and assist customers

. Politely answer telephones

. Arrange customer appointments

VOLUNTEER EXPERIENCE

Translator

Mennonite New Life Centre Toronto, On 2008 - 2010

. Filed confidential information

. Assist customers

. Schedule meetings

. Operated general office equipment including photocopier and fax

machine

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate