Customer Service Manager
Resume:
Bria S. Walker
***** **** ******** ***. # ****
Houston TX. 77099
Cell: 832-***-****
**************@*****.***
SUMMARY
In addition to my skills and experience, I will like to enhance my career goal in the Medical, healthcare
Administrative industry as I’m continuing my education in the Medical field. Proficient in the use of
various computer applications, including excel, Word, Power Point and Access.
Assist office manager, secretary, other staff, programs or departments with secretarial, administrative and
clerical support as needed. And handle a variety of assignments and special projects; strong oral and
written communication skills, the ability to work well with others.
SKILLS
Microsoft Office Suite- Excel, Word, Power point and Access.
40 Wpm Travel Arrangements Calendar
PowerPoint Presentations Office Supply
Customer Service Data Entry Efficient
Meeting Coordination Business Etiquette
Conference Coordination Flexible
Professional
EXPERIENCE
Library assistant-Blinn College, Brenham Texas 2012-2013
• Assist with catalog and code library books and equipment.
• Check material in and out and maintain records.
• Help student and faculty in using all material in the LRC.
• Train others in use of AV and computer equipment.
• Shelved books, DVD’s, newspapers and other material as needed.
• Assist with all the customers and students needs.
Office assistant-John Foster Dulles Sr. High School, Sugar Land Texas- 2011-2012
• Performed other job-related duties as assigned including providing backup coverage to other
school positions and assistant students in the health clinic and contacting parents/guardians as
necessary.
• Assist with bookkeeping, place and track supply orders, prepare basic reports, and collect fees.
• Assist office manager in preparing reports, deposits, reconciling accounts and other activities.
• Assist with employee time and attendance and student attendance processes.
• Provide clerical support to other departments, programs and/or offices. This included phones, and
reception duties.
• Assist parents and students, typing data entry, preparing memos, correspondence, bulletins.
• Compiling and distributing material, brochures.
• Assist with monitoring student records and files.
Five Guys-Sugar land Texas- summer/fall-2011-2012
• Cashier-took orders for customer needs.
• Clean and organized store area as need.
• Used automatic information system to analyze the customer situation.
• Communicate clearly with customer utilized my pleasant, friendly style.
• Handle in the best interest of both customer and restaurant.
• Worked accurate and with eye for detail.
Godfather’s Pizza-Sugar land Texas- summer/fall 2010-2011
• Greeting and serving customers, took absolute pride in everything.
• Cashier-took orders for customer needs.
• Delight customer, above and beyond the call of duty.
• Build a long-term relationship with customers.
• Communicate clearly, both written and speech.
• Ability to handle complaints, when handling unpleasant customers.
• Ability to use automated information system to analyze the customer situation.
• Clean and organized store area as necessary.
Internship-Brentwood Church-Houston Texas, summer- 2009-2010
• Created and published the weekly church bulletin.
• Sending out emails and recruiting for various ministries.
• Made follow-up phone calls, to members of the congregation, or community.
• Filed all documents, printed address labels,
• Assist with all necessary clerical responsibility.
Kat co Arts Academy-Houston Texas, summer- 2008
•
Worked with the summer youth program which is committed to empowering socially and
economically challenged youth.
• The unique program provides youths the opportunity to be inspired to develop their hidden gifts
and talents by being exposed to the world of mentorship.
• The creative outlet has served as a springboard for several local youths to enjoy national
opportunities.
• Also serves on the YMCA’s Board of Directors where I humbly worked to make a difference by
serving my community.
Contact this candidate