Manager Management

Fadi H Madain

**** ***** ****# **, *******,VA,*2031

Tel: 240-***-****

Email:*********@*****.***

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OBJECTIVE

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Seeking a position as Project Operations Manager to utilize my

extensive knowledge of linguist and Intel operations,

deployment, talent management, cost management, quality

assurance as well as Project Management Professional

Certification.

Security Clearance

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Final Secret Clearance

Granted February 11th 2013

EDUCATION

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Mar 2011 - Aug 2011

George Mason University

Fairfax, United States

Project Management, Other, GPA 3.8

Aug 2003 - Aug 2005

George Mason University

Fairfax, United States

International Relations, Bachelor(BS/BA), GPA 3.4

OTHER CERTIFICATES

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2011

Project Management Professional

PMI, United States

IT and Operations Systems Skills:

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MS Project, MS Office, MS Visio, Taleo, BrassRing, PTS, and

CostPoint

LANGUAGES:

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ARABIC Native

Speaker ALTA ILR Score

4+/4

WORK EXPERIENCE

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Nov 2011 - Present

AECOM

AECOM Intelligence and Language Center Operations Manager

Reports directly ILC Director of operations

Manage all aspects of pre-deployment and candidate management

process for all AECOM Intelligence and Language Center contracts

worldwide including but not limited to USOCOM, USF-I A3S2,

CI/HUMIT and AP-A contracts

Review contract requirements and Performance Work Structure to

identify the medical, dental, security, language, cultural

training, visa and travel requirements.

Manage the daily operations of processing, travel, deployment

and training teams (totaled 8).

Manage the demobilization of the NSP staff through AECOM

Deployment Center.

Provide weekly and monthly status reports to PMO staff

Serve as liaison between different recruiting, processing,

security, and HR units to facilitate processing and minimize

attrition.

Create daily, weekly and monthly candidates status reports and

metrics to track candidates status

Ensure effective SUBK Management and review agreements and

performances as needed

Create process flow charts, work breakdown structures, and

weekly training schedules

Manage filing process and ensure compliance with DCAA and HIPPA

rules and regulations

Manage invoices from different vendors and ensure cost effective

measures

Perform cost benefit analysis and process reviews to improve

quality of service and effectiveness of pre-deployment process

Serve as HR agent to conduct company's HR orientation and

complete HR required paperwork

Nov 2010 - Nov2011

AECOM

AECOM Deployment Center Operations Manager

Manage all aspects of pre-deployment process for all AECOM

Intelligence and Language Center contracts worldwide

Managed deployment team of 6 processers

Review contract requirements and Performance Work Structure to

identify the medical, dental, security, language, cultural

training, visa and travel requirements.

Manage domestic and international travel, car rentals and hotel

reservations.

Manage AECOM OCONUS training program and facilitate and conduct

online as well as instructor based training to meet AECOM

corporate as well as Contract requirements required

Manage the demobilization of the NSP staff through AECOM

Deployment Center and/or Ft. Belvoir

Provide weekly and monthly status reports to PMO staff

Serve as liaison between different recruiting, processing,

security, and HR units to facilitate processing and minimize

attrition.

Create process flow charts, work breakdown structures, and

weekly training schedules.

Manage filing process and ensure compliance with DCAA rules and

regulations

Manage invoices from different vendors and ensure cost effective

measures

Jun 2010 - Nov 2010

McNeil Technologies

Staffing Manager

Developed recruiting, talent acquisition, sourcing, marketing,

canvassing and community outreach to recruit Intel and Language

professionals to fill vacancies for A3S2 Contract.

Recruited for variety of technical, and Non technical positions

including infrastructure and civil engineers, Oil and Petroleum,

Banking, Medical, Legal, Economic, Social, Policy, Human Rights,

Women affairs, Military and Media Advisors to support the US

Army mention in Iraq.

Managed full life recruiting cycle and a team of 3 recruiters.

Served as a liaison with other units of the Intelligence and

Language Center

Created process flowcharts, work breakdown structures, and

organizational structure.

Developed recruiting metrics and tracking reports to track

candidates processing.

Drafted pre-deployment process to meet the contract medical,

dental, security clearance, language testing, and cultural

training requirements

Manage the candidates processing at Conus Replacement Center

Apr 2008 - Apr 2010

Global Linguist Solutions

Regional Recruiting Manager

Served as the Manager of Regional Recruiting and Processing

Center and directed the overall operations of a Regional Center

comprised of multi-functional recruiting/ processing teams

Was Responsible for all Human Resources activities at the RRC.

Managed full life-cycle recruiting support for a variety of

technical and non-technical positions at all career levels.

Managed a team consisted of 22 recruiters and support staff

including testing and security teams

Managed RRC plans, policies, practices and SOPs to meet company,

contractual and other requirements;

Ensured compliance with company regulations and various

employment laws.

Managed the region's Advertising and Marketing Plan (AMP)

including, market research, market planning and outreach to

local Arab leaders and organizations in your region.

Was responsibility for program management and budget execution

of the Recruiting Operations Maintained necessary liaison and

coordination with higher headquarters staffs

Created recruiting performance metrics and managed recruiting

progress and performance reports

Managed Cost of the Operations of the RRC including

advertisement, community outreach, resources, and budgets.

Served as

Arab American Community Outreach Program Manager

Was responsible for building strong relationships with community

leaders and organizations

Participated in major community events to advocate GLS cause

Organized GLS sponsored events and canvassing trips

Jul 2006 - Mar 2010

L-3 Communications

Sr. Recruiter and Trainer

Achieved and exceeded the quota requirements and was one of top

producing recruiters in the Arabic Linguist division

Provided training for new hired recruiters and developed manuals

and short booklets about the

process of recruiting for the INSCOM contract

Prepared candidate for the security clearance processing by

reviewing their SF-86 and SF- 85, verifying their documents, and

preparing them for the counter intelligence interview.

Marketed and planned job fairs to recruit candidates and

developed a community outreach plan to achieve the desired

goals.

Performed initial evaluation of Arabic as well as English

language skills of the candidates

Reviewed candidates' resumes, post positions online and perform

candidate's initial screening.

Jan 2005 June 2006

Provident Bank

Relationship Manager

Sold and cross-sold products and services using needs- based

selling to meet customer's objectives.

Sold new accounts, mortgage and personal loans, payroll

services, certificates of deposits, and other investments

options

Opened new accounts, settled loans and operated within accuracy,

policy and procedural guidelines.

Identified potential loss situations and assisted in recovering

branch losses.

Arranged weekly and monthly meeting with business clients to

establish long standing relationships

Organized community and sales events to enroll new customers

especially small businesses

Conducted audits on all management control and security items

ensuring proper controls are maintained and Participated in the

development of trainees and new branch employees.

Performed Hands on experience in the areas of process management

and improvement, and strategic planning.

ACHIEVEMENTS

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Participated in AECOM Deployment Center Re-organization Project

and successfully helped AECOM ILC senior leadership save 350,000

per year and adapt cost effective ways to run operations

Led the ILC Home of Record Deployment Initiative/Project to help

the company reduce unbillable cost

Was ranked top recruiting manager at GLS of the year of 2009.

Member of Phia Theta Kappa, PMI, Arab American

Anti-Discrimination Committee, Network of Arab American

Professionals, and Arab American Institute.

Contact this candidate