Customer Service Manager

Location:

Posted:

February 25, 2013

SHERRY D WILEY

***********@*****.***

SUMMARY

Ability to employ numerous situational leadership styles and make decision. Superior team

leading ability inspiring cooperation in subordinates and peers. Above average troubleshooting

skills and innate ability to overcome obstacles. Proactive planner with excellent organizational

and resource management skills.

EDUCATION:

Associates Degree in Business Fayetteville Tech. Institute

Associates Degree in Real Estate Fayetteville Tech. Institute

Texas Dept. of Insurance All Lines Adjusters License

Computer Based Vehicle Estimates and Evaluation

Adjusting Collision and Auto Hail Losses.

KEY ATTRUIBUTES:

*Excellent communication skills *Strong customer service

*Ability to multitask and prioritize *Proficient in basic computer skills

QUALIFICATIONS;

Sixteen years managerial experience, with six years of hiring and training personnel. I believe

in establishing a positive work climate based on personal respect for others, while promoting a

high standard of professionalism. Self-motivated and driven with the ability to produce results

with little or no supervision. I have a long history of tenacious determination and a proven

history of trustworthiness and integrity.

WORK EXPERIENCE

Substitute Teacher, Arlington Independent School District 2011-2012 Area

Manager, RGIS Inventory Specialists 1996-2010

Auditor, Team leader, and Associate Area Manager 1983-1996