Customer Service Registered Nurse
Resume:
ABIGIAL UMANA UKPONG
Denton, TX 76201,
E-Mail: *************@*****.***
TEL: 832-***-****
OBJECTIVE: Looking to be a valuable asset to an employer by utilizing my previous work experience
and background, obtaining more challenging assignments that will enhance my hand In hand capabilities
with resource in the industries and relatively motivating me to develop professionally and contribute to
the profitability of innovated companies.
Skills:
2 years experience as a certified nursing assistant
Excellent clinical, customer service and communication skills.
Ability to quickly learn new concepts and skills.
Knowledge of medical terminology and infection control standards.
Excellent verbal and writing skills.
4 years experience as a receptionist.
Very ambitious and able to take any responsibility.
Excellent communication skilled.
Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point
and Internet.
Able to work under pressure also.
Responsible for various other duties as assigned.
9 Months experience as a Cashier
Excellent customer service
Ability to quickly learn new concepts and skills.
Able to work under pressure also.
Excellent verbal and writing skills.
Wal-Mart
March 2012- January 2013
Job Title: Cashier
ring up customers' purchases using cash registers and scanners
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Accept payments of cash, credit cards or checks. The latter two sometimes require
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that a cashier checks customers' identification
calculate change if not automatically done by the cash register
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process returns, exchanges and refunds
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explain store policies and procedures to customers
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answer customers' questions
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encourage customers to sign up for reward programs or store credit cards
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check proof of age when customers purchase items containing tobacco or alcohol
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count the money in register upon beginning and ending a shift
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weigh produce and other items
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put price stickers or tags on items
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keep front end merchandise displays neat
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Excel's Health Institute & Home care, Inc:
March 2008- March 2010
Job Title: Nursing Assistant
Provided nursing care in accordance with resident care policies and procedures.
Ensured the safety and well-being of the residents is maintained.
Assisted residents with bathing, dressing, hygiene, and grooming in accordance with
established care plan.
Measured and recorded patient's fluid intake and output.
Protected and promoted resident rights and assist them to make a difference
Obtained specimen, weight, and vital sign of patients
Reported to the senior doctor of the status of patients by spending maximum time in the
room with the patients.
Responsible for taking care of patients and handling their entire query.
JCPENNEY:
October 2005- February 2008
Job Title: RECEPTIONIST
Developed productivity of management by arranging the bi- monthly meeting to talk
about accomplishment, matters and room for enhancement.
Re-designed every business form, containing time and inventory sheet and appointment
calendars to increase clarity and effectiveness.
Attended phone calls, concluded the nature of calls and assisted callers to the proper
department.
Successfully organizes appointment between employees and clients.
Accepted and distributed messages and mail to proper department and employees
Job Title: Receptionist
Excellent interpersonal, communication and customer services skills.
Kept detail messages from the person called upon, containing name, call timing and
business nature.
Ultimate Medical Supply
May 2003– June 2005
Answer phones and transfer calls to the appropriate employees.
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Offer guests something to drink.
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Handle questions about the business or offer brochures with business information.
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Take messages and make sure they get to the appropriate employees.
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Accept and sign for packages and distribute mail.
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Occasional filling and scheduling.
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Maintain a pleasant appearance of the reception area or lobby.
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EDUCATION:
August 2010-December 2012
San Jacinto College, Pasadena Texas Associate degree in Psychology
REFERENCES:
Agnes Esop
Registered Nurse, Excel’s Health Institute & Home care, Inc
Confidence Etuk
Supervisor, JCPenney
Henry Ibok
Supervisor, Ultimate Medical Supply
Itoro Collins
Supervisor, Wal-Mart
Contact this candidate