Ms. Candy M. Smith
Missouri City, Texas 77489
*************@*****.***
Objective: My objective is to demonstrate my clerical and administrative
abilities, by overcoming and exceeding all expectations in the
administrative field, while working for a professional organization that
can offer new and challenging learning experiences with room for
growth.
Qualifications
I am currently pursuing a Bachelor's degree in Business
Administration. I am sure that you will find my administration skills
superior. I am proficient in word processing, Excel, Microsoft Word,
Word Perfect, Microsoft Money, Access, Outlook, Microsoft Works,
Docstar, Collect One, Windows, ITS, HMIS, and Donor Perfect. I am also
a certified Notary Republic and a CPR/ First Aid Instructor. Of course
I can type, file, fax, copy, answer phones, and create office
documents. I am a well-organized, self-starter with the ability to
prioritize and handle multiple tasks.
Education
1994 - 1997 Diploma, Sterling High School
In Progress Bachelors in Business Administration, Texas Southern
University
Experience
2002 - Present Administrative Program Assistant, Houston Area
Women's Center
My current job duties for this organization consist of:
Support Services to the Senior Vice President, Agency
Vice Presidents & Supervised Staff
1. Initiate, retrieve, screen, and review E-mail, voice
mail, and written correspondence for the Senior Vice
President.
2. Handle day to day travel and scheduling for all Vice
Presidents.
3. Work with all Vice Presidents to compile information
for monthly, semi-annual, and/or annual reports.
4. Extensive scheduling, meeting coordination and
coordination of travel, including international
travel.
5. Assist all Vice Presidents with special projects.
Administrative Support to Program
1. Answer informational calls and distribute requested
materials regarding pat or upcoming events and
policies..
2. Prepare letters and mailings for departments as
requested. Route materials through departments.
3. Responsible for ordering, maintaining and
distribution of client assistance provisions.
4. Responsible for the filing and distribution of client
belongings.
5. Notarize documents for all staff members and clients.
6. Arrange for large print and mailing jobs, mechanical
repairs, and clerical support. Send out mass
mailings.
7. Respond to subpoena requests from courts, medical
facilities, CPS & APS.
8. Provide relief services to the agency receptionist as
scheduled.
Statistical Reports
1. Input client data in to computer data base
2. Complete, submit and file required reports to funders
3. Log all incoming checks and maintain data base
Administration
1. Initiate, retrieve, and respond to E-mail, voice
mail, and written correspondence.
2. Keep current on latest software and word processing
application.
3. Participate in staffing, supervisory, and
consultation meetings as required or needed.
4. Complete and turn in all necessary paperwork for
department for payroll, reimbursement, accounting,
and leave in a timely manner.
5. Orders and tracks all department supplies, and safety
material.
6. Updates policy & procedures has needed.
7. Processes and tracks invoices and creates expense
reports when requested.
8. Maintains department files and records.
9. Meeting coordination, and preparation.
10. Renew all licenses, permits or certifications.
Accounting
1. Receive code and log all incoming checks, direct
deposits and credit cards.
2. Prepare funds for deposits and solve any
discrepancies.
3. Train and enforce the check procedure with all staff
involved.
4. Meet with auditors during audits to explain the
procedure and clarify any questions.
5. Process invoices for Operations, Compliance & Direct
Services
Community Education
1. Conduct agency tours as requested
2. Attend and staff agency fairs as requested
Maintenance
1. Asses and coordination of all maintenance projects
2. Monitor and coordination of daily cleaning, meals and
operations
3. Ordering of supplies and upgrades for the facility
4. Researching and obtaining cost effective methods and
supplies needed, which also includes scheduling bids.
Volunteers
1. Train, schedule and supervise all clerical
volunteers.
2. Respond to all verbal and/or written communication of
volunteers.
3. Act as a liaison to designated volunteer committees.
Attend meetings.
Events
1. Oversee Holiday Store.
2. Recruit volunteers and donations for Holiday Store.
3. Supervise volunteers and incoming donations for the
Holiday Store.
4. Send out any and all correspondences needed for the
Holiday Store.
Provide other Duties in Crisis and Emergency Situations as
Requested.
2001 - 2002 Reporting Assistant, Houston Area Women's Center
Direct Services Program
1. Maintain client's confidentiality according to
agency's policies and procedures.
2. Review client data collection forms for accuracy and
completeness.
3. Collect client data and input data into ITS database
and HAWC supplemental database.
4. Communicate paperwork discrepancies to non-
residential counselors and program managers.
5. File client files and forms.
6. Update and transition client files according to HHSC
contract year.
7. Retain records according to the Agency's policies and
procedures. Purge files according to the Agency's
policies and procedures.
8. Obtain Release of Information and process client's
request for records in a timely manner.
9. Meet agency data entry deadline for reporting
purposes.
10. Assist Compliance Manager to ensure accurate, timely
reports to grantors.
11. Deliver monthly reports to grantor(s) as necessary.
12. Update and maintain agency statistics.
13. Coordinate data entry activities, including those
from other agency departments.
14. Maintain client files in compliance with grantors.
15. Attend department, CYS and HAWC staff meetings and
receptionist relief meetings.
16. Maintain report files (print, review and file).
17. Generate, review, print and send reports as
necessary.
18. Forward copies of reports as necessary.
19. Maintain all current and achieved client files.
20. Assist in incoming donations upon request.
21. Conduct agency tours and fairs.
22. Keep track of volunteer hours for Compliance Dept.
and submit volunteer timesheets to Volunteer Dept. in
a timely manner as required.
23. Request volunteer on an as needed bases to assist
with duties.
24. Assist counselor with searching and locating client
files and printing client's record from database upon
request.
25. Relief receptionist one hour a week and on emergency
bases.
1998 - 2001 Executive Assistant, Marshall & Associates
My job duties at this company was: data entry of all new
files, copy, file, fax, receive and distribute company
mail, answer 12-line phone system, scan documents in a
computerized filing system, skip trace, order office
supplies and track inventory, recruit new clients, assist
clients with accounts, generate monthly reports to clients
and for company meetings, print company checks, collect,
create and maintain client files, assist employees with
assigned projects, make travel arrangements, schedule
meetings, and many other clerical duties as assigned.
Comments
I consider myself to be a self - starter who is very determined and
detail oriented. I am hard working and learning new tasks is not a
problem for me. I happen to be a very organized individual, who feels
that it is a must that I achieve and overcome whatever I am faced
with. Therefore, whatever it is that I may not know, I will learn and
if it can be done, I will do it, in order to fill this position to the
best of my ability. I'm a team player willing to do what needs to be
done to accomplish a common goal.
References
References are available upon request.