Manager High School
Resume:
Thomas A. Cuddington
Walstonburg, NC 27888
Tel: 252-***-****
E-Mail: ***********@******.***
Education
Edgar T. Beddingfield High School Wilson, N.C. Graduated, 1996
Work Experience
2009-Current WDC Laptop Technician-Temp (BB&T) Wilson, N.C.
Recieve and Scan in new and used equipment according to established
procedures
Validate packing slip (check serial numbers and quantity) versus scan
files for all new equipment received
Check scan files for accuracy
Complete HP Service Manager Tasks as assigned
Image/Re-image desktops and laptops
Update PC Tech with any equipment changes on HPSM tasks
Prepare equipment for shipment, to include preparing shipping labels,
packing slips and other documentation needed to ship equipment
Scan equipment out and check for accuracy
Perform equipment deliveries and pickup
Answer inventory inquires, phone calls, clarify HPSM task requests
when needed
Update and/or close HPSM tasks when completed
Conduct a weekly inventory of equipment that needs to be ordered
Conduct a dynamic monthly inventory
> Maintain decommissioned server inventory for redeployment
Test and repair desktops, laptops and phones
Maintain proper levels of Disaster Recovery equipment in approved
locations
Rotate stock to ensure PC loads are up-to-date every 60 days
Process all incident tickets upon arrival
Ensure cleanliness by sweeping and treating the warehouse floors
Dispose of cardboard per crusher guidelines
Maintain vehicles and forklift per established procedures
Ensure all documentation is stored on SharePoint or in the appropriate
server folder
Review & edit process procedures as needed
Advise management of safety issues, inventory levels and other
relative items
Assist IT Asset Management with the equipment retirement process
Coordinate large shipments and receiving for Network Operations and
the Data Centers
Assist Regional Operations Support with Branch Capture inventory and
deployments
Assist with ordering and tracking Remote Network Support inventory
Assist special projects with inventory and deployment as needed
Assist Wilson Operations Team with equipment setup and breakdown
2007-2009 Warehouse Supervisor (Stauffer Glove and Safety) Rocky
Mount, N.C.
Third in charge of day to day operations
Maintained the warehouse
Supervised 4 employees
Assisted employees in order to prevent any delays
Made sure that all orders were completed properly and keyed into the
system for inventory
Supervised in making sure that incoming merchandise is checked in
properly and placed in the appropriate location
Assisted employees with loading and unloading trucks on a daily basis
2006- 2007 Print Operator (Moore Wallace Computer) Wilson, N.C.
Operate various computerized printing presses throughout the plant
Package finished product into boxes to be sent to the customer
Perform general maintenance on presses as needed
Setup and breakdown the jobs as it is brought to the press
2002 - 2005 Machine Operator (Voith Fabrics, Inc.) Wilson, N.C.
Operated various computerized textile machines on the weekends
to needle felts before they go through the finishing process and
get shipped.
Provided training for others that were either new to the
department or were cross-training to enhance their capabilities.
Assisted others throughout the plant on previously held jobs if
work was slow in my department.
Presented ideas to mechanics and supervisors that were later
used throughout the plant.
Developed and established various other computer and
troubleshooting skills during the duration of the last three years.
Qualifications
Work hard, learn fast and very accustomed to taking on numerous
responsibilities and duties.
Fluent interpersonal communication skills
Accustomed to working long days and hours.
Have obtained a great amount of leadership skills and experience.
Plethora of computer and machine operating experience.
Fluent in Microsoft Word, Microsoft Excel, Spreadsheet, Microsoft
Outlook, HP Service Manager, and SharePoint
References
Kevin Overton (BB&T) 252-***-****
Damon Parker (BB&T) 252-***-****
Jeff Oliver (BB&T) 252-***-****
Contact this candidate