Medical Assistant Customer Service
Resume:
Justin Anthony McQuade
Phoenix, Arizona 85037
*********@*******.***
CAREER OBJECTIVE:
To obtain a position as a Medical Assistant in a urgent care setting environment with a reputable Medical
Practice to further define my skills set.
EDUCATION:
Eastern Arizona College AAS Criminal Justice Thatcher, AZ
05/2007
Arizona College of Allied Health Diploma Medical Assistant Phoenix, AZ 12/2012
Pain Centers of Arizona 10-2012/11-2012
Medical Assistant:
• Vital Signs, Physical Measurements, Health Histories, Charting, OSHA, CPR, First Aid, Aseptic
Technique, Infection Control
• Patients Stabilization, Triage, Emergency Extraction and Transportation,
• EKG’S, Holter Monitoring, Radiographic Procedures, Urinalysis, Pregnancy Testing, Blood
Typing and Cell Counts, Gram Stains, Glucose Testing, Hematocrits and Hemoglobins
• Venipuncture, Fingersticks, Injections, Tray Set-ups, Pharmacology, Dose Calculations, Eye and
Ear Irrigations and Installation, Nutrition and Diet
• Scheduling, Filing, Response, Medical Managing, Letter Formatting, Telephone Technique,
Interviewing Process, Policy Manuals.
• Billing, Collection Techniques, Business Math, Medical Records, Payroll Computation
• Universal Claims, Medicare, Worker’s Compensation, Referrals, Coding (ICD-9), CPT, HCPS,
Electronic Claim Filling.
SUMMARY OF WORK SKILLS
7 Years of Customer Service Experience: Assisted Customers gave directions if lost
2 Years of Supervisory Experience: Supervised four Employees made sure Patrol quotas were met
Monthly.
10 Years of Computer Skills:
Microsoft Excel, Spread Sheet, Power Point and Data Entry, 1 Year of working in a Hospital environment
assisting staff and Doctors
WORK HISTORY:
Completed Extern at Pain Centers of Arizona Phoenix,AZ 5
Weeks
ABM Security (Security Officer) Phoenix,AZ 04/8-
03/10
Abrazo Health Care)-Security Officer Phoenix,AZ 04/09-03/10
Garda Security (Phelps Dodge Mine)-Security Safford,AZ 07/06-01/09
QUALIFICATIONS/ CERTIFICATIONS
CPR/AED July 2012/July 2014
Arizona College Dean’s List, Peer Mentor Volunteered at Health Fair 2012
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