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Manager Customer Service

Location:
Mt Joy, PA
Posted:
February 21, 2013

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Resume:

Courtney J. Frankhouser

* ***** *****

Lewistown PA

17044

tel: 717-***-**** email: abofvx@r.postjobfree.com

Objective To obtain a position in an office environment in which my customer service and

organizational skills can be fully utilized.

Skills/Attributes

• Organizational/Management

• Ability to self-manage and self-motivate

• Excellent leadership skills

• Ability to work in a team environment and independently

• Strong multi-tasking skills

• Ability to keep calm and work well under pressure

• Exceptional communication skills

• Customer Relations

• Ability to handle and solve problems

• Office Productivity Skills

• Efficient with Microsoft Office

• Accurate typing speed of 50wpm

Employment TE Carrier January 2012 - July 2012

USPS (State College, PA)

• Case and deliver mail accurately and in a timely manner

Assistant Manager April 2006 - July 2011

Super Shoes (Reedsville, PA 17084)

• Assist in overall management of store

• Department Manager

• Assist customers in finding merchandise

• Prepare daily sales reports and bank deposits

• Assist Manager with inventory and bookkeeping

• Handle scheduling of employees and related personnel issues

• Supervise all daily functions of store activity to ensure customer satisfaction

Education September 2002 - June 2007

Indian Valley High School

References Joanna Kenepp -

717-***-****

Dawn Miller -

717-***-****

Tammy Hunter -

717-***-****



Contact this candidate