Project Manager Management

Ildar Gabitov 336-***-****

**** ****** ****** **** *********@*****.***

Greensboro, NC 27410 http://www.linkedin.com/pub/ildar-gabitov/3a/612/113

SUMMARY

An accomplished IT Project Manager with 19 years of comprehensive experience at American Express. Highly

knowledgeable in Project Management using both Waterfall and Agile/Scrum methodologies, designing and

implementing IT solutions for Risk Management, Fraud, Compliance Business and Credit/Collections Operations.

Effective leader and understanding, innovative individual with the excellent sense of teamwork, who gets proven

results by instilling commitment, trust, fairness, and loyalty. Experience in:

• •

Change Management Applications Development

• •

Staff Management & Development Project Management

• •

Risk Management Business Analytics

.

PROFESSIONAL EXPERIENCE

American Express, Greensboro NC 2006-2012

Senior Project Manager

As senior member of Business Rules team, served as mentor and coach for 6 direct reports and other cross

functional team members. As a leader developed team members for entry-level positions and succession to other

areas. Managed multiple IT Projects for Risk, Compliance and Operations clients using both Agile/Scrum and

Waterfall methodologies.

• Successfully led the project to transition job function to a new team of ten people. Established overall plan

and milestones. Coached and mentored new managers while teaching whole team and acting as a SME.

Ensured smooth transition by supporting business needs directly at first and in advisory capacity to new team

members afterwards.

• Established project documentation standards and template. Generated project document for the majority of

supported complex strategies. Mentored other team members and enforced consistent documentation

practices.

• Audited partner teams and provided recommendations for service improvements, standardization and

documentation. Championed incorporation of existing team into Business Rules team by providing extensive

coaching and knowledge transfer. Migrated new team members onto established coding and documentation

standards.

• Led multi-phase project to convert team’s Change management System from Lotus Notes to Web-based

platform (VB.Net). Indirectly managed offshore IT team once support and future changes for new Change

Management System was migrated offshore (India).

American Express, Greensboro NC 2000-2006

Project Manager

As a project manager, supported Risk Management, Six Sigma, and Credit Operations by advising on Business

Rule capabilities, limitations, and compliance and legal implications of changes using prior experience as Risk

Manager. As Subject Matter Expert provided advice on Business Rules, Operating Environment and Change

Management process to clients. Developed, executed and provided post implementation support of projects

involving changes to Business Rules.

• Spearheaded business rules development and provided meaningful insights for US Consumer and Small

Business credit inventory management re-write project. Estimated annual savings of $3,000,000.

• Sponsored and led team support for Intranet-based Change Management System upgrade development,

testing, implementation and post-implementation troubleshooting.

• Established Coding and Documentation standards for Business Rules team. Monitored compliance with new

standards.

• Participated in planning and implemented new risk management projects for lending and collection strategies

for Consumer and Small Business segments. Total estimated annual savings of $5,000,000.

Ildar Gabitov Page two

• Led re-write of Account Receivables process for Corporate US and Canadian Small Business and Consumer

segments. Estimated annual savings of $1,500,000.

• Developed Lotus Notes-based Change management System. Transitioned team from paper-based system

and taught all internal clients how to use new electronic system.

American Express, New York NY 1997-2000

Risk Manager

As innovative professional, managed large-scale risk management projects and developed risk models for credit

related projects. Managed and coached members of virtual project teams to ensure accurate and timely delivery

of the projects. Served as Mentor to new team members.

• Analyzed performance and led development of Risk Assessment and Action Environment for Government

charge card portfolio. Managed cross-functional team. Estimated annual credit loss prevention of $2 MM.

Received Chairman’s Award for successful implementation.

• Coached new Risk Managers on Business Rules Software functionality, capabilities and limitations. Enabled

new team members to independently execute projects in their area of responsibility.

• Developed Visual Basic Scripting tool for executing short-term automation scripts. Taught other team

members how to use this tool. Enabled fast-track implementation or small to medium-scale risk projects.

Annual savings of $500,000.

American Express, Greensboro NC 1993-1997

Project Leader and Software Developer

Developed software applications using C, C++, FoxPro to support risk management strategies. Led team of

developers by providing coaching, expertise and professional development.

• Led the transition of team into a multi-tier environment to better serve needs of internal clients. As a result

Project leader positions were created to oversee and lead application development for specific support areas

(i.e. Credit Operations, Customer Service, etc.). Was promoted into one of these positions.

• Envisioned and championed implementation of coding and documentation standards. Facilitated weekly code

review meetings for developers and documentation review for business analysts. Standardization enabled

team to lower application defects, improve maintainability and allowed new developers to become productive

quickly.

• Developed multiple C and C++ applications to execute automated processes in support of various risk

strategies. These applications saved company 3 million dollars annually.

EDUCATION / TRAINING

Master of Business Administration, Global Management

University of Phoenix, Phoenix, AZ

Master of Science, Radio Design and Technology

Kazan Technical University, Kazan, Russia

Associate of Science, Mathematics

Moscow State University, Physics-Mathematics Early College, Moscow, Russia

Professional Development courses or certifications

• • C, C++

PMP

• • Visual Basic

ITIL V3 Foundation

• • FoxPro

Six Sigma – Green Belt

• • SQL

Situational Leadership for Leaders

ADDITIONAL RELEVANT INFORMATION

• Fluent in Russian

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