Quality Assurance Project Management
Resume:
Edwin Oquendo Melendez
Kent P* Villa Contessa, Bayamón, Puerto Rico, 00956
*****.****************@*****.***
Twenty years of progressive information system experience, including fourteen years
Qualifications
•
supervising information system teams and project management.
Management and supervisory experience and excellent time management abilities
•
Heavy programming, IT operation management, project management and quality
•
assurance experiences.
Experience on developing, maintaining and implementing disaster recovery plan
•
Solid background in Healthcare industry
•
1. Specialist in manpower planning and quality improvement
2. Ability to work well with people from many different disciplines with varying
degrees of technical experience
3. PMP Certification in progress
4. Heavy Power MHS experience and AS400 experience
5. HIPAA Regulations experience
6. EHR (Electronic Health Records) Experience
7. Bilingual (English & Spanish)
Professional PRACTICE FUSION EHR CONSULTANT
February 2011 to Present
Experience
ALD Consulting, Caguas Puerto Rico
Physicians office Assessment Preparation to document their
1.
operations
Practice Fusion EHR (Electronic Healthcare Records)Demo
2.
Presentation
Practice Fusion EHR Installation and Configuration
3.
Provided Application Support
4.
Maintained systems documentations for future use
5.
Developed queries for reporting purposes
6.
Successfully performed other responsibilities
7.
CONFIGURATION AND QUALITY ASSURANCE DIRECTOR
July 2007 to June 2009
Medical Card System, San Juan Puerto Rico
Accountable for directing the information and data integrity of
8.
the enterprise’s main information system.
9. Responsible for quality assurance of the IT division’s
information services functions.
10. Responsible for the configuration of Power MHS, including
Benefit loading, System Reference setup, Fee Schedule
configuration, etc.
11. Proven ability to conduct accurate need analysis, solve problems,
assess technical capabilities, conduct strategic planning, build
and motivate teams and project management
Supervised 3 administrative staff and QA & Configuration staff
1.
Major Projects
•
Develop Quality Assurance Unit
•
Established procedures (S.O.P) for development life cycle and quality
•
assurance
•
Developed and implemented performance and quality improvement
•
program.
Developed and implemented various standard operating procedures for
•
the IT division, including quality assurance and development life
cycle.
Redefined configuration analyst positions, established weekly
2.
production standards. Increased productivity 100% by analyst
NPI implementation
Configured the main system (Power MHS) to accept and
3.
recognize the NPI numbers for providers.
SYSTEM DEVELOPMENT DIRECTOR
January 2002 to June 2007
Medical Card System, San Juan Puerto Rico
Responsible for development, acquisition and implementation of
4.
computer programs and/or systems to support enterprise
operations
Coordinates, assists and provided direction and coaching to the
5.
functions that reports to this position.
Responsible for the development, negotiation, monitoring and
6.
control IT budget.
Responsible for supervising the system recovery process during
7.
a disaster or recovery test
Responsible for supervising all special projects.
8.
Responsible for the Project Management
9.
Responsible for the supervising the Call Center (Help Desk)
10.
Supervised 5 administrative staff and programming staff.
11.
Major Projects/Achievements
1. Various systems upgrade (operating systems and applications).
2. Developed operations manuals and cross training plan for the
operation area.
Implemented NPI regulation for all system applications
3.
4. Implemented Social Security substitution for all system
applications
5. Implemented HIPAA regulations (X12 transactions) for all
system applications
6. Power MHS Configuration
SYSTEM DIRECTOR
January 1995 to December 2001
Medical Card System, San Juan Puerto Rico
Responsible for systems operations and system development
1. Responsible for the As400 and Windows systems management,
including system upgrades, configuration, security. Backups,
resources monitoring, etc.
2. Responsible for the systems development and Project
Management
3. Responsible for the development, negotiation, monitoring and
control IT budget
12. Responsible for the supervising the Call Center (Help Desk)
4. Supervised 2 administrative staff and programming, Help Desk
and data processing staff.
13. Responsible for supervising the system recovery process during
a disaster or recovery test
Major Projects/Achievements
1. Implemented Disaster Recovery Plan
2. Established in three regions (San Juan, Northeast, West) remote
offices to managed the Medicaid (Reforma) business (Plan de
Salud Gobierno de Puerto Rico)
3. Configured the Power MHS system to managed the Reforma
business
4. Y2K conversion for all systems
5. Implemented EDI transactions
6. Established personnel policies and procedures.
SYSTEM INTEGRATOR
October 1993 to December 1994
Bacardi Corporation, Cataño, Puerto Rico
Coordinates the implementation of system applications for
5.
different companies and divisions which include distributions
and manufacturing business environments.
6. Reengineers operational procedures
7. Responsible for the design, development and implementation of
programming changes and new applications in COBOL and
RPG.
Major Projects/Achievements
Implemented EDI Module
7.
8. Implemented a distribution system
.
BBA, Computer Science, Electronic Data Processing College, Hato Rey,
Education Puerto Rico 1985
Magna Cum Laude 1989
201
Coaching Course for the Project Management Professional 2
Certification (40 hours)
References Will be provided upon request
Contact this candidate