Quality Assurance Engineer

SHAMSU UDDIN

**** ******** ** *******: 347-***-****

Annandale, VA 22003 E-mail: **********@*****.***

PROFILE:

. Seeking a position to work as a Quality Assurance Analyst/Engineer.

. Over 6 years of expertise in Automated Testing, Manual testing and

Quality Assurance testing.

. Extensive knowledge in entire Software Development Life Cycle -

Business requirements analysis and testing using Agile, Scrum,

Waterfall methodologies.

. Experienced in both Manual Testing and Automation testing using

testing tools such as QTP, Quality Center, Test Director and SOAP UI.

. Experienced in developing and implementing Testing on a variety of IT

applications in a number of different industrial environments.

. Ability to perform independent preliminary analysis of User,

Functional and Business requirements and develop effective solutions

to satisfy user requirements.

. Extensive knowledge and experience in managing large projects/programs

involving onsite-offshore delivery model.

. Experienced in developing Test Plans, Test Cases, and Test Scripts

based on User Needs, specifications and Systems Needs documents.

. Experienced in developing and maintaining Requirements Traceability

Matrix (RTM) to make sure customer requirements are captured

successfully.

. Collaborated with developers, product managers, operations and other

members of the team in testing requirements and release planning.

. Experienced in testing Web and Client server applications with

emphasis on functional, system and performance/load testing (Manual

and Automated testing).

. Extensively experienced in using HP Quality Center,

developed/maintained Test plans/Test cases, Black Box Testing, Smoke

Box Testing, Defect tracking and reporting for both Manual and

Automated Test environments.

. Experienced in performing backend testing by executing SQL queries and

involving in Data Analysis by using SQL and through EXCEL.

. Experienced in performing automating functional Test using QTP.

. Expert in Parameterize Data using Data Driven Table and also including

Checkpoints in Scripts using QTP.

. Expert in System, Regression, Integration and UAT Testing using QTP.

. Experienced in writing programming scripts using VBScript in QTP.

. Experienced in creating Data-driven, Keyword Driven and Hybrid

Frameworks for GUI, Regression and System integration automated

testing.

. Excellent communication, interpersonal and analytical skills.

. Significant experience in business analysis and validation of business

processes.

PROFESSIONAL EXPERIENCE

Department of Energy, Washington, DC

Nov, 2011 - Present

Test Automation Engineer

Responsibilities:

. Involved in gathering user requirements, analyzing requirements and

developing the Test Plan, Test Strategy and Test Cases.

. Involved in peer reviews of the team's test plans and cases.

. Prepared Requirement Traceability matrix, Test data, Test strategy,

Test Coverage Matrix and Test reports.

. Worked with development teams to investigate and correct software bugs

and deficiencies based on testing results.

. Conducted Manual Testing of the system; prepared and managed test

cases using HP Quality Center.

. Used Quality Center as the test repository and used it for executing

the test cases and scripts and logging & generating various reports

and graphs for further analysis.

. Recorded defects and test management using Quality Center.

. Involved in Back end testing using SQL and PL/SQL queries.

. Responsible for creating and enhancing Test scripts by Creating

Checkpoints, Synchronization points and Output values using Quick Test

Professional.

. Created, and managed QTP Test Scripts based on the Requirements, and

Scenarios.

. Conducted Data Driven Testing using parameterization in QTP to test

the application with different sets of data.

. Created, updated and maintained QTP Regression and integration testing

automation scripts in QC.

. Performed Functional, Integration, Regression and GUI using QTP.

. Created a Hybrid Framework of automation for the application using

VBScript in QTP.

. Performed Security testing through FDR for authorization and

authentication.

. Used to coordinate with development team for Bug fix issues.

. Recorded the deviations found during the development cycle and

communicated to the client counterparts.

. Responsible for tracking the defect ownership through the SDLC phases.

. Provided Subject Matter Expertise, to include test planning and

identifying data.

. Involved in Results review meetings and Walkthroughs.

Environment: HP Quality Center, QTP, .NET, J2EE, Windows, UNIX, Oracle,

SQL.

The City of NY and the Department of Information Technology &

Telecommunications (DoITT), NY

Jan, 2009 - Oct, 2011

Automation Engineer

Responsibilities:

. Interacted with developers and users to analyze the business

requirements and functional specifications.

. Analyzed requirements, system design and prepared test strategy.

. Documented test plans and test cases based on the solution definition

documents and use case documents.

. Analyzed modules and designed test scenarios and test scripts in both

Windows and UNIX environment.

. Performed GUI, Smoke, Ad-hoc, Functional, System, Integration,

Regression, Back-end, Performance, Load, Stress and UAT Testing.

. Assisted developers with the test files and test data.

. Collaborated with developers as needed to isolate root cause of

defects.

. Created Requirement Traceability Matrix for the product across

different releases and also updating the Requirement traceability

matrix timely with the changes into HP Quality Center.

. Posted bugs in Quality Center and tracked them to closure by following

up with Development team.

. Documented and reported defects within established process and

tracking systems using Quality Center.

. Executed SQL queries to test date integrity.

. Extensively using PL/SQL Queries to perform Back End Testing for

Oracle data bases.

. Developed Automation test scripts using Quick Test Professional (QTP)

by record and play; Executed automated test scripts using QTP.

. Developed scripts using descriptive programming in QTP.

. Created Custom functions, Modular tests, Dictionary objects using VB

Script in QTP.

. Created both Data-driven & Keyword-driven Frameworks and maintained

those frameworks.

. Analyzed automation packages and provided input into management

direction to implement an automation framework utilizing QTP.

. Prepared various test reports and published to Development and QA

team.

. Created shell scripts for batch file processing.

. Prepared test status reports during test execution process.

. Participated and reported statuses in all test related project team

meetings.

Environment: QTP, Quality Center, SQL, Oracle, Windows, IE, HTML, MS

Excel, MS-Word, MS Outlook, JSP, JAVA.

Intuit Waltham, MA

Mar, 2007 - Dec, 2009

Test Analyst

Responsibilities:

. Gathered specifications and business requirements prior to application

testing.

. Prepared Test Plan & Test Cases and perform manual and automated

testing.

. Involved in writing the test script, analysis of data requirements,

gathering all testing information, setting up the test bed for testing

the application.

. Worked on the implementation of customer complaint resolution process,

data/frame dispute resolution process, executive billing advisories,

process breakdown resolution, results tracking & reporting.

. Worked in a team to Reengineer IVR/CTI resulting in a 16% customer

satisfaction score increase in 10 months.

. Deployed new IVR/CTI Platform for Altell Connect & Saved Telephony

over IP service and other marketing promotions. New technology

solutions integrated vendor IVR, transfer capability, call routing and

volume management, customer segmentation, real time DB access.

. Performed Functional and GUI testing manually.

. Developed Test Matrix on a weekly basis for senior management.

. Identified defects and reported them using Test Director.

. Executed SQL Queries to perform database testing.

. Executed SQL statements and stored procedures for testing the data

returned by the Reports.

. Tested the data integrity in Oracle database tables by using PL/SQL.

. Used checkpoints to check logos and GUI objects using QTP.

. Performed data-driven testing and Regression testing using QTP.

. Analyzed and Identified tasks, risks, and assumptions for the release.

. Supported Project Managers from start to completion of project.

. Defined project release cycle and maintain project cost estimates.

. Tested the integrated components of the application XML, COM, UI and

Java.

Environment: TestDirector, QTP, Oracle, Windows, HTML, MS Office, SQL

Server.

TECHNICAL SKILLS:

Testing Tools: HP Quality center, Test Director, Quick Test

Professional, Load Runner

Programming VB Script, JavaScript, Perl, Python, Ruby,

Languages: HTML, DHTML, XML, C/C++, C#, VB.Net, Java,

PL/SQL, T-SQL

Data Bases: Oracle, SQL Server, DB2, MySQL

Operating Systems: DOS, Windows, Unix/Linux

EDUCATION:

Bachelor Degree in Economics

John Jay College of Criminal Justice

The City University of New York, NY, USA

RESIDENCE STATUS: US Citizen

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