Customer Service High School

Amanda Connor

*** * ***** ** #**

Perris, CA **571

Cell – 951-***-****

*************@*****.***

Objective:

To obtain a position as an Office Assistant where I can use my skills and hardworking abilities to benefit

my employer and to service others.

Skills/Qualifications:

Data entry, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, internet research, multi-tasking,

receiving shipments and orders, filing and maintaining records, answering multi line phone system,

receiving, processing, sorting, routing mail, prioritizing, and excellent time management skills. Type 45

wpm.

Employment History:

05-11 to 09-11

Caregiver

Visiting Angels

Maintained a clean and safe work environment. Responsible for light housekeeping, preparing meals,

sorting, washing, folding laundry and linens. Assisted with bathing, grooming, dressing, undressing, and

toilet activities. Prepared grocery list and purchased groceries, accompanied patient to doctors’

appointments and completed errands for clients. Assisted with morning and evening routines, provided all

services of companionship, stayed in communication with the office and the clients’ family while

monitoring the health of all clients, provided medication reminders, and post mortem care. Kept records

of daily activities.

11-10 to 1-11

Customer Service

Kmart

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Greeted customers and ascertained what each customer wanted or needed. Opened and closed cash

registers, performed tasks such as counting money, separating charge slips, coupons, vouchers, balanced

cash drawers, and made deposits. Computed sales prices, totaled purchases and received and processed

cash or credit payments. Maintained knowledge of current sales and promotions, policies regarding

payment and exchanges, and security practices. Set up delivery and installation appointments, resolved

customer complaints, and watched for and recognized security risks and thefts.

Amanda Connor

08-09 to 09-09

Office Assistant

Oasis Youth Opportunity Center

Greeted persons entering establishment, determined the nature and purpose for their visit and directed

them to their destinations. Maintained a clean, safe, and organized workspace, filed and maintained

documents, processed records, provided information to perspective employees, sorted and processed

materials, compiled information for records, received and verified signatures of employees, assisted with

payroll functions and forms, preformed a variety of clerical duties, gathered information and inserted data

into spreadsheets. Operated other office equipment such as printers, copy machines, fax machines, and

scanners. Developed layout for newsletter. Set up rooms and equipment for staff meetings, processed

forms or applications to ensure accuracy and completeness; computed or verified data, fees or payments,

entered data and forwarded or filed paperwork. Processed documents or forms according to instructions .

Typed routine letters and generated reports.

11-06 to 05-07

C.N.A

Embercare Convalescent

Maintained a clean and safe work environment, assisted with bathing, grooming, dressing, undressing,

and toilet activities. Provided bed side care, companionship. Assisted with patients assessment and care

planning. Recorded vitals, height and weight measurements, measured food and water intake and output,

observed patients response to care, reported and recorded patients conditions. Assisted in meeting patients

nutrition and elimination needs, passed food trays, checked food trays,passed fresh water daily,

maintained bedpans urinals and commodes, observed urine and fecal matter as requested by doctors,

colostomy care. Assisted with patients mobility, turned and positioned patients, range of motion

activities, transferred patients from bed to wheel chairs, and ambulation. Assisted with patient safety and

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environmental cleanliness, made beds, cleaned and cared for equipment, carried out isolation and

standard precautions, observed red oxygen precautions. Assisted with unit management and efficiency,

answered phones, unit record keeping, transferring of a patient, and kept inventory of patients clothing

and personal articles.

Education:

Perris High School

Perris, CA

High School Diploma

References Available Upon Request

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Contact this candidate