Marketing Customer Service

NICHOLAS SUDERS

Lancaster, PA 267-***-**** *******@*****.***

"Nick is solely responsible for the planning and logistics of two of the largest fundraising events

in the Philadelphia market. He has been able to take control of the events and make them the

most successful we have had to date."

MARKETING COORDINATOR & EXECUTIVE ADMINISTRATIVE PROFESSIONAL

EXECUTIVE SUMMARY

Remarkably organized, judicious and timely professional; a record-breaking marketing and logistics coordinator and

personable, proactive leader who works with urgency and fresh perspectives, while maintaining a calm and engaging

demeanor. Capable of handling the overlapping demands of multi-million dollar events in major markets while seamlessly

juggling high levels of multi-tasking and the utmost care throughout all sales team, affiliate, and client/sponsor needs. Offers a

proven track record of successfully building and maintaining mutually-positive relationships through spirited, efficient, and

effective guidance and support. Technically proficient, ethically sound, and remarkably innovative in problem solving; highly

skilled in marketing strategies, both creative design system s and data-based project management software. A clear

communicator, flexible teacher and spirited team player with a never-say-die work ethic.

SELECTED PROFESSIONAL ACHIEVEMENTS

"A Tremendously Invaluable Asset To Our Team."

"Nick emerged as a leader in our organization. His ability to handle the pressure of a $2 Million event in a major

market while continuing to handle the daily relationship with sponsors and partic ipants is unique and admirable.

Nick is the backbone of our team.” ~ S. Don Mennel, 2012 Business Development Director, American Heart Association

"Nick was an integral part of helping the 2010 Heart Walk to become the top grossing Heart As sociation fundraising

event in Philadelphia’s history by raising 1.4 million dollars."

~ A. Blau, 2011 Business Development Director, American Heart Association

Led marketing initiative to growing the email marketing campaign by 54% through plann ing, strategy and seamless

implementation.

Implemented strategic outreach initiatives, raising recruitment for Community Team Pa rticipation by 36% and

fundraising by an additional 16% .

Worked side-by-side with our major, six-figure sponsors* in the activation of their event sponsorships, providing

excellent customer service and management of their project visions throughout. *Phillies, Bravo Health, Mercy Health

Systems, Wawa, Aetna, Penn Medicine, Subway and Jenny Craig.

Surmounted barriers and obstacles by being a quick-study and extremely resourceful; quickly became the team’s go-to

person for technology needs.

Selected as a “Blackbaud Power User", provided system insight, technical support, and training to all users within the

Great Rivers Affiliate.

Assimilated quickly in transitional situations-"wearing many hats"- performed additional administrative tasks for

executive directors, consistently goingYSTEMS, SPECIALTIES & SOFTWARE

S above and beyond the call of duty.

Adobe: Photoshop, Illustrator, InDesign Graphic Design & Illustration Website Design & Management

Adobe: Dreamweaver, Flash, Acrobat Online & Social Media Marketing Campaign Mgmt. New Media & Interactive Marketing

Blackbaud: IQ, Oracle & Groupwise Intuous Wacom Digital Tablet & Hand Sketching Copy Writing & Editing/Formatting

Advertising Research & Creative Analysis Outside-the-Box & Cross-Industry Promotions Video Editing & Image Manipulation

Leadership, Motivation & Training MS Office: Word/Excel/Outlook/Power.Point/SharePoint Sales, Client, Customer Support

Calendar Management & Corp. Scheduling Expense Reporting, Vendor Accounts & Purchasing Trouble-shooting & Analysis

Database/Records Creation & Management Travel Coordination: International & Domestic Payables & Receivables

RELATED EXPERIENCE

AMERICAN HEART ASSOCIATION Philadelphia, PA

MARKETING AND LOGISTICS COORDINATOR January 2010 – Present

Logistical planning and marketing coordination for annual events with attendance exceeding 10,000 participants and 60

companies per event: Heart Walk, National Walking Day, and Home Runs for Hearts; each at The Phillies’ Stadium and

throughout the City of Philadelphia.

Developed, created and implemented graphic and creative designs on all Heart Walk print and electronic materials, including

event banners, posters, participant emails and other related media and marketing art imaging.

Key coordinator of marketing campaigns to event participants and sponsors, including creation of fundraising challenges, in-

person outreach, webcast presentations, mass email communications, and prize distribution.

Worked closely with sales team, building regional and national sponsorship through strategic, eye -catching signage and copy.

Analysed marketing data and provided regular insight for better execution of national fundraising campaigns.

Member of the select Blackbaud Power User Group; providing national support on the company database.

Local Heart Walk affiliate website administrator, utilizing HTML coding.

Managed, analysed and ran regular reports on an extensive database of companies, participants, sponsors and donors.

DIGITAS HEALTH – MARKETING DEPARTMENT Philadelphia, PA

CONTRACTED EXECUTIVE ASSISTANT: MARKETING June 2009 – Dec. 2009

Served full range of executive level administrative functions for a fast-paced, largely-renowned creative department.

Enhanced department productivity through proactively streamlining procedures and strengthening communication methods.

Managed eight top tier executive calendars: Coordinated meetings, provided research and intricate global travel arrangements for

partners and associates. Approved and processed subsequent expense reports.

Strategized extensive coordination of mass mailings and advertisement placements for marketing endeavours, including tracking,

logistics and materials, while maintaining marketing collateral and vendor relations.

Lowered operating costs through improved tracking and inventory control: Reporting and reconciliation, accounts payable and

receivable, budget tracking and purchasing.

CABIN COMMUNICATIONS Philadelphia, PA

WEBSITE PROJECT LEADER Dec. 2006 – Dec. 2010

Managed design development and maintenance of primary clients’ websites, ranging from local to international.

Via Adobe Contribute: Regular design development and maintenance of company’s multimedia and interactive website.

Provided superior level of client customer care and assistance: Quality assurance, reporting and archival treatments run regularly.

Presented Marketing Proposals: Conducted extensive research, identified solutions, and produced reports based on compiled and

analysed information.

C.V. STARR New York, NY

DEPARTMENTAL COORDINATOR: LEGAL ( ‘ Job change due to family relocation.) July 2008 – June 2009

Coordinated team efforts while managing mass mailing projects to national/international stockholders.

Streamlined electronic record keeping software. Managed records, state li censes and all contacts for department.

Processed confidential documents, while maintaining discretion for numerous large firms working in conjunction with C.V. Starr.

Managed electronic archival of legal documents for clients worldwide.

WEST ELM New York, NY

WEBSITE ADMINISTRATOR: MARKETING Jan. 2007 – June 2008

Website management and administration: Maintained an expanding website of constantly changing inventory.

Managed the tracking and updating of all seasonal/sale details, providing analysis presentation to all departments .

Researched frequent new data regarding current sales quotas and inventory . Eliminated any site errors within new seasonal

inventory while enforcing proofing.

CHILDREN’S HOSPITAL OF PHILADELPHIA Philadelphia, PA

INFORMATION SYSTEMS SPECIALIST June 2003 – Dec. 2006

Served as primary point of contact and liaison between management and CHOP employees.

Coordinated required hardware and software installations necessary to maintain highest levels of company-wide productivity.

Maintained hardcopy files of required documentation for entire network and CHOP email accounts.

Fulfilled daily reports and managed troubleshooting incidents of all ne tworked PCs using ConsoleOne application.

EDUCATION

Graduate: Indiana University of Pennsylvania

Major: Communications Media

* EXTENSIVE PROFESSIONAL ARTIST & DESIGN CREDITS *

Credits available upon request.

REFERENCES

Theresa McBride American Heart Association 717-***-****

Shannon Mennel Hahnemann University Health Systems 856-***-****

Erin Masuoka Bravo Health 209-***-****

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