Management Network

Resume

Prashant Kumar

HiTech City, Madhapur Hyderabad

Email:-*******@*****.***

Mobile: - +91-812*******

Carrier Objective

Seeking middle level assignments in Networking Operations and Technical

Support with an organization of repute

EXECUTIVE SUMMARY

< Having Over 2 years of exposure in Networking Administration, Technical

Support/Troubleshooting and Client Servicing.

< Gathered fair understanding in analyzing information system needs,

evaluating end-user requirements, custom designing solutions and

troubleshooting for complex information systems management.

< Working knowledge on networking skills and thorough understanding of

TCP/IP & related protocols and networking routing concepts.

< Team-based management style and excellent interpersonal and communication

skills.

AREAS OF EXPOSURE

Technical Support/Troubleshooting: Installing & configuring network

software / hardware devices. Assigning user nodes to various devices

installed and networked, handling allocation and protection of user rights,

as per company's policies.

~ Technical ~

o Strong hand's on Router's (Cisco 7200, 3600, 3745, 3500, and 2600).

o Installation & T-shoots with Firewall's & UTM products (Cisco ASA,

Fortigate, Sonic wall & Cyberoam).

o Routing Protocols (BGP, OSPF, EIGRP, RIP), Routed Protocol (TCP/IP).

o Sound knowledge of ACL, Distribute-Lists, Route Maps, VPN, NAT

o Network Security - IPsec VPN.

o Configuration and T-Shoots with VLAN, VTP, Inter-VLAN, STP, RSTP, MST,

PVST, HSRP, VRRP & CEF.

CAREER RECITAL

Since July'11 with Hewlett Packard (HP) on the payroll impact of resource

partner Network Champs Pvt Ltd

Client: VFS Global Ltd.

Designation: Network Administration L1 Support

Description: VFS Global is the world's largest outsourcing and

technology services specialist for diplomatic missions and governments

worldwide. The company manages visa and passport issuance-related

administrative and non-judgmental tasks for its client governments. With

802 Visa Application Centres (VACs) and operations in 88 countries across

five continents, VFS Global serves the interests of the diplomatic missions

of 42 sovereign governments.

Key Deliverables

o Management of NOC, Observing and Maintaining International Gateways, Co-

Ordination with the other Internet Service Providers.

o Configuring, and maintaining of large enterprise firewalls such as

Fortinet & Cyberoam UTMs

o Handling activities pertaining to Network Design and Provision of

Connectivity Solutions via MPLS, and IPsec VPN.

o Managing installation, configuration & troubleshooting with CISCO Routers

& Switches.

o Performing configuration & T-Shoots with:

- VLAN, STP, HSRP and VRRP.

- Different Routing protocols such as BGP, OSPF, ACL, NAT and

IPsec-VPN.

- Firewall's (Fortigate & Cyberoam).

o Monitoring Network Devices and Network bandwidth utilization using NMS

tools entailing IBM Systems Networks APPlications integrated MONitoring

(SNAPPiMON)

o Ticket and call management for day to day users and call report by using

HP OVSI Tool SM9.

o Working on other Servers (Linux/Windows based) such as Mail Server, DHCP

Server & DNS Server.

Notable Highlights

o Knowledge of IP networking and network security including Web protection,

IPS, DMZ, encryption, IPSec, PKI, VPNs, MPLS/VPN, Site to Site VPN

tunnels.

o Designing and implementing IT Infrastructure, IP schema of new branch

office.

o Coordination with the ISP to resolve the issue related to the MPLS &

Internet link.

Job Description

+ Install, configure, monitor and manage all network and data communications equipment

including all hubs, routers, and switches, the intrusion detection systems, VPN

concentrators, remote access server, and firewalls

+ Provide ongoing monitoring of all networks and data communications facilities using

approved network management tools and including monitoring access to Telecommunication

carriers and managing the connection equipment

+ Perform regular capacity planning to ensure network performance will meet

anticipated requirements, monitor capacity, and work with carriers to adjust capacity

as needed

+ Responsible for internet access including installing, configuring, maintaining the

router, proxy server and firewalls and monitoring performance

+ Schedule changes and coordinate maintenance activity with all carriers; coordinate

problem resolution to ensure published service levels are maintained

+ Troubleshoot all network problems; open issue in the Problem and Change Management

databases, record resolution; provide tier 1 and 2 support; ensure all issues are

resolved as per published service levels or escalate

+ Provide maintenance to equipment as required or coordinate maintenance with outside

suppliers

+ Liaison with outside vendors; manage vendor relationships including the internet

service provider and equipment providers

+ Maintain all technical configuration documents and review/update processes and

procedures and maintain appropriate documentation

+ Participate on project teams working with all Infrastructure teams or Network

Architects; take high level plan developed by architects and develop a detailed plan

by task

+ As delegated by the Network Manager, may participate in the change management

process to ensure the impact of initiatives by other departments on communications is

understood and planned for

+ Exercise a lead role in the internal support of all Firewall hardware and Firewall

rules to ensure the company is protected by outside threats

+ Act as mentor to other staff members by sharing knowledge and providing guidance and

facilitate knowledge transfer to other departments

+ On call 24 hours a day 7 days a week; on occasion will have to be at the office

outside of normal working hours; occasional travel within the province is required

SCHOLASTICS

2010 Master in Computer Application from Punjab Technical University, with

division - 67%

2008 Bachelor in Computer Application from IGNOU, with division - 60%

PROFESSIONAL ENHANCEMENTS

o Undergone certifications like:

- Cisco Certified Network Professional (CCNP) (Routing &

Switching).

- Cisco Certified Network Associates (CSCO11997800)

PERSONAL MINUTAE

Date of Birth : 23rd December 1986

Sex : Male

Language Known : English, Hindi

Current Address : H/N- 205, Ayappa Society, Madhapur, Hyderabad

Permanent Address : Dist- Muzaffarpur, Bihar

Contact this candidate