Network Administrator

CISCO Certified Network Associate

I am a goal-oriented and collaborative IT professional seeking a position

working within an Information Technology department . Looking for an

opportunity to develop upon my existing experience and expand my technical

skills and knowledge within your company.

Technical Skills

End-user support, service, and education - Ability to learn and expand upon

my working knowledge - DHCP and static IP addressing - TCP/IP Networking -

LAN Hardware/Software - Cisco IOS - Routing design and implementation -

Windows XP/Vista/7 and Linux Desktop/Workstation OS administration - MS

Windows 2008 Server - Active Directory - MS Exchange 2007 - DNS

Education

Hawkeye Community College, Waterloo, IA

Network Administration & Engineering AAS GPA

3.667, May of 2012

HCC Information Technology Scholarship Spring

2012

Woody Stingley Scholarship 2011 - 2012

Academic Year

Hawkeye Community College, Waterloo, IA

Computer Networking Technician Diploma

May of 2011

Experience

Level 2 Help Desk Technician

January 2012 - Present

Security Coverage, Cedar Rapids, IA

Troubleshoot and support end-user equipment through remote connection.

Main focus being infection removal, although support is provided for

anything that can be handled remotely.

Provide Level 2 tech support for end users, which requires tracking

customer issues and escalating as needed via ticketing system.

Desktop Technician

August 2010 - August 2012

Self-employed, Independence, IA

Diagnose hardware and software issues.

Vice-President

February 2010 - August 2011

Northeast Iowa Reptile Rescue, Independence, IA

Design and implement business website. Setup a MYSQL database to centrally

house records.

Contact this candidate