Customer Service Management

Leopoldo Manansala Garcia

**** **** **** * **** Manama / Alhoora 0320 BAHR

Phone: +973********

Cell: +973********

E-Mail: *******@*****.***

Professional Summary

To practice and share my acquired skills for the benefit of the company and

people I worked with.

Education

1995 Polytechnic University of the Philippines Sta Manila,

Under Graduate

1992 Victorino Flores Memorial Institute San

Juan Ha Bulacan,

1988 San Isidro Elementary School San ,

,

Bachelor of Science Hotel and Restaurant Management

Work History

August 2011 to February 2013

Cocoon Lounge ,

Bartender

January 2009 to August 2011

Merkato Cuisine {Fine Dining Restaurant 55 Scout ,

Bartender

November 2005 to December 2008

Bartender

June 2000 to September 2005

Gerry's Grill Bar and Restaurant - Glorietta Bra ,

Dining and Bar Supervisor

March 1997 to May 2000

Gerry's Grill Bar and Restaurant - Tomas Morato ,

Service Crew

Accomplishments

Basic Food Hygiene Training {HACCP} October 02, 2006 TUV Middle East Abu Dhabi Customer Service Refresher Course November 13, 2002 Gerry's Grill Bar and Restaurant Philippines Effective Discipline Course for Managers and Supervisors September 3-5, 2001 Gerry's Grill Bar and Restaurant Philippines Quality Leadership August 2000 Gerry's Grill Bar and Restaurant Philippines Corporate Re-Orientation Program April 12, 2000 Gerry's Grill Bar and Restaurant Philippines Integrated Hotel, Restaurant and Passenger Ship Operations Seminar Workshop August 17-22, 1998 Arka Management Service Philippines Cinelle Review, Training and Consulting Center.

Additional Information

Isidro Hagonoy, Bulacan, Philippine Identification References: Social Security System Number 33-22681201 Driver's License Number N03-02-008581 Passport Number RR0288538

Personal Information: Nickname : Paul Birth date : Nov. 15, 1975 Place of Birth : Hagonoy, Bulacan, Philippines Height : 5'7 Weight : 170 lbs. Religion : Roman Catholic Civil Status : Married Special Skills: Professional Driver Computer Literate Mechanic Electrician Customer Service Oriented pic]

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