Customer Service Technician

Eric Chiriboga

*** – **th Street, Apt. # C*

West New York, NJ 07093

201-***-**** **************@*******.***

OBJECTIVE:

To be employed as a Certified Pharmacy Technician and optimize my knowledge and skills in the pharmacy industry and

healthcare practice

CERTIFICATIONS:

Registered Pharmacy Technician, New Jersey State Board of Pharmacy

Certified Pharmacy Technician (ExCPT)

Fork Lift Training

Microsoft Office Certification

V-Blender Hobart AMF Mixers

EDUCATION:

Pharmacy Technician, Adriland Institute, Hoboken, NJ Oct 2012

o Profound knowledge on:

General scope of duties of a pharmacy tech such as inventory, stocking, prescription

processing/ workflow, labeling, medication preparation and compounding, patient information

verification, insurance processing and customer service

Medications and Drug Therapy (Controlled Substances, Prescription, OTC)

Medical and Pharmaceutical Terminology, Anatomy and Physiology, Dosa ges and Calculations

HIPAA, USP, OSHA and Pharmacy Laws, Ethics, and Agencies

Chemistry and Biology, Liceo American School, Guayaquil, Ecuador

PROFESSIONAL EXPERIENCE:

Exellium Pharmaceuticals

Lead Operator

2007-2012

Overseeing of all departments

Assuring that the staff maintains the quality beyond standards

Posting assignment, scheduling and record keeping

Supervising manufacturing and training process

Implementing and monitoring all the batch records, quality, and raw materials

Investigating on-site incidents such as mistakes or wrong procedure before the product leave the premises.

Pure World Botanicals

Supervisor 1995-2006

Worked closely with Genaron and Cargil

Assisted with the manufacturing of products and derivates

Acted as the executive director of the sample department

Interviewed and hired new employees

Miss Erika, Inc.

Loss Prevention Supervisor 1990-1993

• Played a key role in warehouse loss prevention

• Supervised security officers who assured the safety of a significantly large group of warehouse employees

• Coordinated with local police department with regard to investigations (theft, assault, etc)

• Conducted annual inventory for the company

PERTINENT SKILLS:

Proficient in Windows PC, MS Office Application (Word, Powerpoint, Excel, Outlook)

Excellent communication skills - fluent in English and Spanish (Written and Oral)

Detail-oriented, highly systematic and analytical

Experience with CCTV and surveillance systems

REFERENCES:

Available upon request

Contact this candidate