Keith T. McQueen
Solon, OH *****
Home: 440-***-****; Cell: 216-***-****
Email: *********@**********.***
Objective: An interesting position with a growing company
Experience: Chrysler Group LLC Twinsburg, OH
Employee Relations Specialist 2009 - 2010
? Interviewed workers in order to gather information on
worker attitudes toward work environment.
? Facilitated resolution of employee relations problems.
? Explained company and governmental rules, regulations,
procedures and need for compliance.
? Gathered information on workers' feelings about factors
that affected worker morale, motivation and efficiency.
? Input employee information into corporate database
tracking employee issues and resolutions.
? Met with management in order to discuss possible actions
to be taken.
? Inspected work stations to ensure required changes and
actions were implemented.
? Interviewed workers to determine reactions to specific
actions taken.
? Prepared reports on workers' comments and actions taken.
Inspector 2000 - 2010
? Operated program regarding inspection results, recommended
corrective procedures and compiled reports of results,
recommendations and needed repairs.
? Inspected products for conformance to specifications and
adjusted process and assembly equipment to meet standards.
? Tested and measured finished products, components and
assemblies for functioning, operation, accuracy and
assembly to verify adherence to functional specifications.
? Observed and monitored production operations and equipment
to ensure proper assembly of parts and assisted in testing
and monitoring activities.
? Marked items for acceptance and rejection, recorded test
results and inspection data and compared findings with
specifications to ensure conformance to standards.
? Operated and tended machinery and equipment and used hand
tools.
? Collected samples for testing and computed findings.
Fork Lift Operator 2008 - 2010
? Signaled workers to discharge, dump and level materials.
? Operated and tended automatic stacking, loading, packaging
and cutting machines.
? Moved controls to drive gasoline- and electric-powered
trucks, and transported materials between loading,
processing and storage areas.
? Moved levers and controls that operated lifting devices,
such as forklifts, lift beams and swivel-hooks, hoists and
elevating platforms, in order to load, unload, transport
and stack material.
? Positioned lifting devices under, over and around loaded
pallets, skids and boxes and secured material and products
for transport to designated areas.
? Manually loaded and unloaded materials onto and off
pallets, skids, platforms, cars and lifting devices.
(continued)
Keith McQueen (cont.) Page 2
Education: Warrensville High School Warrensville, OH
Diploma / Mechanical Drawing
Cuyahoga Community College Cleveland, OH
Nursing Program
American Red Cross Cleveland, OH
State Tested Nurse Aide
Training: Ergonomics, New Hire Orientation, Preventing Sexual Harassment
Workshop, Valuing Diversity Makes Sense, Team Member Training
for Smart Manufacturing, Hazardous Substances, Personal
Protective Equipment, Forklift Film, EEMS / ISO 14001, Power
Lockout, Fall Protection, Dock Safety, Pedestrian Safety,
Safe Operation of Powered Industrial Vehicles
Military Service: Navy Reserve
Honorable Discharge
Boatsmate
Awards: Chrysler Group LLC
Perfect Attendance Award - 2007, 2008, 2009
References: Available upon request