Customer Service Data Entry

SAMANTHA BREKER

** ****** ****** ********, ** L*X 2S8

24th January 2013

Human Resources Manager

Dear Hiring Manager,

A pleasant day to you, I wish to submit this resume for your perusal.

It is with strong interest I apply for the administration position as advertised on your

corporate website January 24th, 2013.

After a careful review of the opportunity details I am confident my skills and experience

match the requirements of the position and will allow me to immediately contribute to

your team.

You will find I am a hardworker, dedicated, honest and open to learning strong work

ethics that would enable me to excel in your work environment. Attached is a detailed

copy of my resume outlining all my qualifications, work experience and achievements

showing how they match the requirements of the role.

I am confident my skills, experience and abilities will allow me to contribute positively

and immediately to your team. I am available at 647-***-**** and email

************@*****.*** to schedule an interview at your earliest convenience.

Thank you for your time and consideration.

Sincerely,

Samantha Breker

Samantha Breker 647-***-**** Pg 2

SAMANTHA BREKER

16 Slater Circle Brampton, ON L6X 2S8

Residence: 905-***-****

Cellular: 647-***-**** ************@*****.***

Administrative Assistant/Customer Service Representative

PROFESSIONAL PROFILE

Over 6 years proven office and customer service experience

Equipment use; telephone/switch boards, transferred calls, recorded messages,

printers, scanner, photocopying, faxes, stamps- prepared documents and items

for shipping

Planned, prepared and executed an Agricultural Development Training Program

within the Ministry of Labour, Co-operative Division

Strong interpersonal and communication skills, detail oriented and a team player

Served clients, efficiently and professionally while managing a high-volume

workload in a deadline-driven environment

Established a friendly yet professional atmosphere that promoted attentive

customer service and respected all co-workers

Provided a high level of customer service and client relations based on

outstanding communication and interpersonal skills

Computer Knowledge: Simple Accounting, Bookkeeping, Payroll, MS Word,

Excel, PowerPoint, Outlook, Internet Explorer and various email applications

EMPLOYMENT HISTORY

Data Entry Clerk 3M (Aerospace Division) Brampton, ON 2012-2013

Data Entry (Quality Assurance)

Located and corrected data entry errors, and reported them to drawing engineer

Reviewed drawings for aircraft parts to ensure specifications were met

Inspected the quality of aircraft material making sure it was durable and error free

Stored completed documents in appropriate file locations

Compared data with source documents, or re-enter data in verification format to

detect errors

Compiled, sorted and verified the accuracy of data before it was entered into

system

Held various Administrative/Clerical contracts;

Data Entry Clerk 3M (Aerospace Division) Brampton 2012-2013

Samantha Breker 647-***-**** Pg 2

Office Clerk/Receptionist Tempstaff Agency (Brampton) 2012-

2012

Office Clerk/Receptionist Service Master Clean (Markham) 2010-

2012

Clerical Assistant Ministry of Finance (Trinidad) 2010-2011

Clerk I Ministry of Labour (Trinidad) 2008-2010

Clerk Typist David Chow Consultant Service 2007-2008

RELEVANT WORK EXPERIENCE

ADMINISTRATION:

Organized and maintained an orderly and accurate filing system for easy retrieval

of documents

Prepared and typed documents; correspondences, memos, reports, invoices,

contracts and agreements

Stripped and stamped shipping bills

Received, reviewed and logged incoming mail/faxes (concerning confidential

information)

Dispatched mails/packages to perspective personnel

Ordered supplies for the company’s office

Tabulated and prepared Weekly Attendance/Punctuality Reports of employees

Prepared and typed minutes of monthly staff meetings

Assisted loans officers in preparing Quarterly and Yearly Financial Audits.

Assisted in the planning and developing of Agricultural Credit Unions Societies

(ACS) and Junior Co-operative Societies (JCS)

CUSTOMER SERVICE:

Greeted and directed members to perspective co-operative/loan officer

Answered telephone and directed calls to appropriate staff member

Scheduled and confirmed appointments

Conducted interviews of persons seeking employment

Hired new employees as well as dispatched them to job locations

Event planning for the Ministry of Labour, along with other committee members

Maintained lobby supply of brochures, applications and forms

Marketing functions

Served as an information booth to assist customers with their needs and

concerns

EDUCATION & TRAINING

Life Skills Training Ministry of Education, Science and Technology 2008

(on the job training)

Basic First Aid Course Red Cross Society of the Republic of 2007

Trinidad and Tobago

Samantha Breker 647-***-**** Pg 2

Computer Literacy Your Investments Limited Educational Institute 2006

High School Diploma Marabella Senior Comprehensive High School 2006

(Evaluated by the Peel Board of Education as equivalent to OSSGD)

Contact this candidate