Administrative Assistant Manager

ADMINISTRATIVE ASSISTANT

Twenty years of experience providing exclusive support to Executives,

Directors, and Sr. Managers

Core competencies include:

Billing/Accounting Writing/Correspondence Office Management

Scheduling Travel Planning Internet Research

Event Coordination Team Support Document Management

SUMMARY OF QUALIFICATIONS

Exceptional written and oral communication skills

Demonstrated ability to effectively work with diverse, global internal and

external leaders and stakeholder organizations

Leadership and professional skills in working with peers and teams

Mastery level of competence in planning and organizing; including

coordinating priorities for managers/team members

High level of tact, discretion and integrity due to regular exposure to

confidential data

Experience supporting several managers and teams, in a fast-paced high

pressured environment

Ability to work independently and to intelligently assess and anticipate

requirements

PROFESSIONAL EXPERIENCE

ADMINISTRATIVE ASSISTANT TO GENERAL MANAGER, 2010 - 2012

BP America, Gulf Shores, Alabama

Supported and provided confidential, timely and effective administrative

support to the team which is accountable for coordinating BP's restoration

efforts along the Gulf following the 2010 Deepwater Horizon Oil Spill.

Organized and prepared General Manager's daily schedule and coordinated a

busy travel calendar ensuring all events were successfully executed

Provided event management (preparation, planning and execution) support

for meetings, seminars, luncheons, community activities, and executive

office visits

Processed and managed computerized billing, invoices, and expense reports

Responsible for clerical duties, including: answering the phone, filing,

updating computer database, filling out paperwork, and writing

correspondence

ADMINISTRATIVE ASSISTANT TO GENERAL MANAGER, 2007 - 2010

SysteMed Group, Long Beach, California

Managed workflow for a staff of 33 office personnel and supported the

General Manager, the Regional Manager, the Clinical Director, and three

directors.

Assisted with budget preparation and control activities, purchasing, and

the processing and maintenance of expense reports

Coordinated offsite conferences and events and prepared travel

arrangements

Assisted in the preparation of control of records regarding operations and

personnel changes

Responsible for clerical duties, including: answering the phone, filing,

updating computer database, filling out paperwork, and written

correspondence and presentations

ASSOCIATE EXECUTIVE TO VICE PRESIDENT, 2006 - 2006

Pacificare, Cypress, California

Managed workflow for a staff of 53 office personnel, including the Vice

President, seven directors, and twelve managers.

Managed daily workflow of executives, appropriately prioritizing tasks and

obligations

Responsible for coordination of all client meetings: developed a tracking

system to ensure timely and appropriate scheduling, created meeting

materials, including spreadsheets and executive summaries, and ensured

successful follow-up on action items resulting from meetings

Greeted visitors, ascertained nature of business, and conducted visitors

to employer or appropriate person

Assisted in budget preparation and control activities

Responsible for clerical duties, including: answering the phone, filing,

updating computer database, filling out paperwork, and written

correspondence and presentations

HOSPITAL ADMISSIONS COORDINATOR, 2005 - 2006

Community Hospital of Long Beach, Long Beach, California

Collected and verified information concerning eligibility, provider

status, benefit coverage, coordination of benefits and subrogation

Maintained confidentiality of company and protected health information

Communicated with the insurance company agent to discuss case details and

make provision for payments

Scrutinize the received documents for accuracy and completeness.

ADMINISTRATIVE COORDINATOR, 2002 - 2005

Western Medical Center, Santa Ana, California

Managed workflow of Director and a group of managers in the administration

of the Facilities Department.

Provided administrative support to staff members and departments in

performing several routine and

general functions

Established communication between the management and staff members and

ensured accurate and effective transmission of information between both

parties

Organized, managed, and monitored projects to ensure deadlines were met

Scheduled and maintained calendar of appointments, meetings, travel

itineraries for team

Planned and developed event logistics for all offsite meetings and

conferences

ADMINISTRATIVE ASSISTANT, 1999 - 2002

Western Medical Center, Santa Ana, California

Managed workflow to seven directors and thirteen supervisors.

Coordinated procurement of office and hospital supplies, created purchase

orders, and scheduled regular maintenance on office equipment

Managed billing correspondence, patient scheduling, and patient relations

Responsible for clerical duties, including: answering the phone, filing,

updating computer database, filling out paperwork, and written

correspondence and presentations

PROFESSIONAL CERTIFICATIONS

Certified Notary for State of Alabama

Incident Command System (ICS-100), FEMA

Incident Command System (ICS-200), FEMA

Incident Command System (ICS-700), FEMA

Incident Command System (ICS-800), FEMA

COMPUTER SKILLS

Microsoft Programs: Word, Excel, PowerPoint, Outlook, SharePoint

Operating Systems: Windows (all versions)

Typing: 60+ WPM

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