Customer Service, Manager

Tomijean S. Hamilton

***-** **** ***** ****, Chula Vista, CA 91913

619-***-**** (Home)

619-***-**** (Cell/Voicemail)

********@***.***

Objective Position as a Customer Service Specialist (Career Change)

Relevant Skills Operating copiers

Weighing

Writing instructions

Creating forms

Packing

Compiling data

MS Word/Excel

Bending/lifting

Assisting customers

Education Southwestern College Chula Vista, CA 2006

A.A., General Studies

Relevant San Diego County, Sheriff's Department San Diego, CA 1981-2007

Experience Detention Processing Technician

Answered multiple phone lines.

Gave out arrestee charges and bail information to the public.

Informed bail bondsmen of bail and charge information.

Assisted Police Officers with information and changes to charges

and bail.

Entered, added and changed charges, bail, court dates, and warrant

details on detainees.

Processed releases of detainees with personal property and cash.

Opened and closed registers.

Trained fifteen new clerks.

Other Quilter's Choice Chula Vista, CA 2007-2012

Employment Manager

Started as Retail Clerk. Promoted to Manager.

Assisted customers in determining colors and types of fabrics to

use.

Prepared detail instructions and prepared patterns for customers.

Created annual inventory forms using MS Excel.

Compiled inventory data for tax purposes.

Created forms and tables for conducting classes.

Maintained rental lists.

Opened and closed registers.

PBM Images Chula Vista, CA 2012-current

Point Person

Assist customers in filling out order forms and taking payment for

orders.

Contact person at job location, resolve any problems.

Personal Professional

Strengths Responsible

Mature

Efficient

Organized

Dependable

Work well under pressure

Work well with others

Work well independently

Contact this candidate