Project Manager Customer Service

Alexander Wardlaw

***** **********, *******, ** *****

Telephone: 281-***-****

******************@*****.***

Profile

. Excels in Architectural, Civil, Mechanical, Structural and P&ID

(piping and instrumentation diagram) drafting.

. Exemplary talents in project planning and coordination, ensuring

safety compliance, devising schedules, and motivating personnel.

. Field experience conducting site surveys to produce as built drawings.

. Equally adept in using manual drafting techniques as well as the most

popular industry software applications. AutoCAD and Microstation.

. Significant experience in designing, building and installing millwork,

cabinetry, wall coverings and fixtures as well as application of

paints and specialty coatings.

. Proficient at interpreting complex technical drawings and blueprints

and verifying specifications to ensure quality.

Professional Experience

Tricon Engineering Group LLC, Houston, TX, 2009 to Present

CAD Technician

. Played an integral role in project development by seamlessly

collaborating with project managers and CAD personnel to prepare and

coordinate CAD layouts, preliminary, shop and construction drawings,

and precise engineering specifications.

. Proactively assisted implementation of companywide drafting standards.

. Development of CAD standards, custom details and standard details.

. Train and direct technicians in proper use of company drafting

standards.

. Applied dynamic multi-tasking strengths toward responding to RFIs,

examining received electronic CAD files, and verifying CAD drawings

for drafting standards and corrections of computations.

. Proactively review all customer supplied contract documents for

information needed to complete each assignment on time and in budget.

. Efficiently imported and exported data between survey sources, Excel

spreadsheets into Microstation V8.

AECOM, Houston, TX, 2005 to 2009

Engineering Technician

. Played an integral role in project development by seamlessly

collaborating with project managers and CAD personnel to prepare and

coordinate CAD layouts, preliminary, tender and construction drawings,

and precise engineering specifications.

. Proactively assisted Engineers in preparing change orders, addendums

to projects, design calculations, quantity measurements, and design

drawings.

. Applied dynamic multi-tasking strengths toward responding to RFIs,

examining received electronic CAD files, and verifying CAD drawings

for drafting standards and corrections of computations.

. Contributed to development of estimates, grades, elevations, maps,

drawings, profiles, cross-sections, details and other design elements.

. Efficiently imported and exported data between survey sources, Excel

spreadsheets, AutoCAD, and Microstation.

. Relied on to conduct RSDE inspections (Residential Substantial Damage

Estimator) for Galveston County to analyze and determine damages

incurred during Hurricane Ike.

The Home Depot, Pearland, TX, 2004 to 2005

Millwork Specialist

. Supported and facilitated sales of doors, windows, and specialty

moldings by providing exceptional and knowledgeable customer service.

. Leveraged substantial millwork product expertise and communication

skills to assess customer needs and guide purchasing decisions.

Continued ... ?

Alexander Wardlaw ~ Page 2 of 2

Professional Experience continued ...

Volume Millwork Inc., Houston, TX, 2001 to 2004

Drafter, Designer, and Installer

. Proficiently designed specialty millwork for airlines nationwide,

constructing top-quality ticket counters, gate counters, and office

cabinets.

. Established, nurtured and maintained excellent customer relationships

vital to ensuring satisfaction and accuracy of design.

. Received and integrated graphics and lettering from customers for use

in manufacturing specialty cabinets and counters.

R.B. Ratcliff and Associates Inc., Fulshear, TX, 2000 to 2001

AutoCAD Operator / CAD Manager

. Spearheaded CAD activities encompassing file development, standards

development, generating shop drawings, and processing changes.

. Meticulously created title blocks, cover pages, schedules and tables

for design of custom doors, windows, cabinets and moldings for

fabrication.

. Designed and ordered custom cope and edge blades to mill wood

components such as crown, base, and chair moldings.

R and M Services Company Inc., Houston, TX, 1998 to 2000

Assistant Project Manager and Field Superintendent

. Obtained project information from general contractors and drove

unified efforts among estimators, superintendents and owners.

. Purchased and received special order materials, scheduled

installation, and consistently adhered to project timelines.

. Exercised supervisory skills to schedule employees, delegate project

tasks, monitor and enforce safety compliance, and administer weekly

payroll.

. Critically analyzed and submitted change orders and work

authorizations to general contractors, and held accountability for

conducting final walkthroughs.

Education

ITT Technical Institute, Houston, TX, 1999

Associate's Degree of Applied Science, Computer-Aided Drafting and Design

Computer / Software Skills

AutoCAD 2009, AutoCAD Land Desktop, Microstation J, MicrostationV8,

Microsoft Office Suite (Word, Excel, Outlook, Access)

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