Customer Service Design

Taruchu McCullough

**** ***** ****** *****, * ( Stockton, CA 95209 ( ( 209-***-**** ( (

*******.***@*****.***

Software Engineer / Developer / Programmer - Entry Level

Versatile, innovative, and solutions-focused professional with excellent

qualifications and experience in gaming concepts, software development, and

software design patterns. Eager to contribute diverse technical knowledge

to support the definition, architecture, development, and implementation of

software applications. Skilled at working effectively both independently

and collaboratively as part of a team in fast-paced and cutting-edge

environments using the latest tools and technologies to create high-quality

work.

Key Qualifications

> Analytical, creative, and dedicated to improving both knowledge and

skills in systems analysis, programming, development, design, and

functionality, artificial intelligence, computer graphics, and object

oriented design.

> Quickly learn and master new programs, software, languages, tasks, and

responsibilities to produce significant contributions. Possess

interpersonal skills required to establish and maintain positive working

relationships.

> Demonstrate excellent organizational, time management, and multi-tasking

skills with ability to prioritize tasks while using exceptional

interpersonal skills to work effectively with peers, customers, and

management.

Technical Skills

Design / Applications:

. Real-time Simulations, Game Programming, System Analysis and Design, AI

Programming, Graphics, Animation, Animation Blending Algorithms, Object

Oriented Design, SW Testing/ Debugging,, UI Design, and Relational

Databases

Languages / Tools:

. C/C++ (Proficient), Java, Visual Studio 2010, UML, Eclipse, Perforce,

OpenGL, MS Office Suite, MS Visio, MS Info Path, and Linux/Windows OS

Education

Bachelor of Science in Computer Science, American Sentinel University,

Aurora, CO (2012)

Coursework: Artificial Intelligence (AI), Computer Graphics (Vector Math /

Animation), Game Programming, System Analysis and Design, Logic Design, Web

Design, Relational Databases, Algorithm Analysis and Design, C++

(Proficient), Java, VB, and others

Professional Experience

Customer Service Representative, The Home Depot, Lathrop, CA

2006 - 2013

Directly accountable for demonstrating a high degree of initiative, problem

solving, and critical thinking skills to plan, organize, and prioritize

responsibilities. Interact regularly with internal and external customers

to advise on products, respond to diverse questions/inquiries, and to

complete all types of customer service related activities.

. Accept new assignments and responsibilities with a positive, cooperative,

and team-oriented attitude as well as assist with daily operations by

helping to ensure compliance with company policies and procedures.

. Complete assignments in the most efficient, safe, and expedient manner

while professionally representing the company to customers, resolving

problems/issues quickly, and providing additional assistance as needed.

. Provide product knowledge and sales support to store associates while

looking for ways to build and maintain strong relationships, create a

positive environment, and ensure quality service to valued customers.

Additional Experience:

. Portfolio Website http://www.randorifyart.com/

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