Quality Control Insurance

Michael W Brady

*** **** ***** ******, **. Michaels, Maryland 21663

Home: 410-***-**** - Cell: 410-***-**** ***********@*****.***

Career Focus

A client-focused representative particularly talented in the areas of positive results and client satisfaction; reliable, conscientious and capable of taking initiative, well-organized and dependable with excellent leadership skills Am committed to providing Clients and stakeholders with products and services that meet their needs by keeping up with current trends and offering outstanding service.

Summary of Skills

● Problem resolving ● Relationship/team building

● Communication skills ● Commitment to quality and service

● Client satisfaction ● Perform well in high-demand, fast-paced

environments

Accomplishments

• Recognized as a Financial Services professional providing trusted and reliable advice for retirement planning, business and asset protection to clients and their families on Maryland's Eastern Shore .

• Received the Career Life Success award for 2010 as a successful insurance producer.

• Received 2001 Water and Waste operators Distinguished Service in Industrial Waste Management award

..

Professional Experience

Registered Representative

March 2010 to Current

New York Life Insurance Company – Baltimore, Maryland

Profiled and analyzed investment products to develop customized financial strategies for clients' financial needs.

Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.

Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan.

Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.

Maintained confidentiality of insurance records and client information. Maintained friendly and professional client interactions at all times.

Commissioner Town of St. MIchaels

July 2008 to June 2012

Town Of St. Michaels – St. Michaels, Maryland

An elected position to manage the municipality of St. Michaels. Elected President of Commission for three years 2009-2012. Managed Town budget of $3.5MM and Town assets of $25MM. Reviewed and voted on various Town Legislative and legal matters. During tenure the Town defeated a large development, reduced residential and business taxes by 15% over two years, developed a new Nature trail for the Town and implemented a Town mandatory recycling program without any addition fees to residents.

Environmental Specialist

November 1985 to November 2007

Millennium Inorganic Chemicals – Baltimore, Maryland

Position monitors process units and quality control testing performance for plant processes and water quality sampling. Measured and adjusted chemical feed rates.

Maintained proper chemical inventories

Closely inspected equipment for safety problems, leaks and wear and tear. Made appropriate repair recommendations for malfunctioning equipment. Gauged and recorded daily tank inventory.

Responded to and initiated proper corrections to process alarms.

Directed routine preventative maintenance such as adjustments, cleaning and painting equipment. Conducted safety inspections and followed safety rules and procedures.

Communicated effectively with operators and supervisors on a technical level.

Maintained current knowledge about the latest operating and maintenance practices with continuing education courses.

Developed deep understanding of regulatory requirements concerning quality, reporting standards, emergency notifications, permit renewals and inspections.

Education

Johns Hopkins University 2005

Baltimore, Maryland, USA

Environmental Science and Policy

Master of Science

Coursework in Environmental Science, Chemistry and Biology

University of Baltimore 2000

Baltimore, Maryland, USA

Finance and Banking

Bachelor of Science

● Concentration in Economics

● Related coursework: International Finance, Statistics, Microeconomics

● Graduated Cum Laude.

Professional Affiliations

1998-2000 Board of Directors Water and Waste Operators of Maryland, Delaware, and

Washington D.C.

2009-2012 Board of Directors Maryland Municipal League

2009-2012 Talbot County Economic Development Commission

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