Human Resources Administrative Assistant

SANDRA RILEY

Miami, FL *****

Email: *.*******@***.*** Phone: 786-***-****

Administrative Professional:

. Experienced in supporting executives to improve the operations of

business in health care, government and higher education.

. Detail oriented and strong work ethic

. Ability to work with minimum supervision exercising judgment to make

decisions.

. Proficient in all office desktop software

. Highly organized individual who is more than capable of representing

an organization in professional manner

RELATED EXPERIENCE

Customer Care Professional

United Health Care Miami,

FL

January 23, 2012 to

Current

. Respond to complex provider questions involving billing and payment

issues

. Authorization for treatment

. Explanation of Benefits (EOB)

. Address customer material requests

. Provide vital information while ensuring a high level of customer

service in order to maximize productivity.

Administrative Assistant III

Miami, FL

Barry University

May 2010 to November 2011

. Serve as the assistant to the senior administrator of Human Resources.

. Provide general office support to the Human Resources staff.

. Work efficiently and accurately in an atmosphere of frequent

interruptions.

. Multi-task in a fast paced environment, and detail oriented.

. Assume responsibility, readily seeking out issues and areas needing

resolution and development.

. Provide information within scope of knowledge to applicants and the

University community.

. Distribute and receive all new hire paperwork making sure all is

complete and I-9 is verified

. Handle all Workers Compensation, processing first report of injury and

all follow up.

. Process all employees' meal plans and pledges

. Process all Earned Time Off request forms for exempt employees.

. Maintain proficient knowledge of leave plan policies in order to

assist the University community with leave questions.

. Responsible for all Human Resource website updates.

. Process all written and verbal employment verifications.

. Schedule all meeting and take minutes at departmental staff meetings.

. Maintain budget and inventory of office supplies. Also maintained

department Amex P-Card, reallocating funds to correct budget each

month.

. Serve as building liaison to the Facilities Department and computer

liaison to Technology Department.

. Process a high volume of HR transactions/changes in a timely and

accurate manner; input changes and relevant information into the HR

database according to procedure.

. Compose and send weekly HR news letter.

. Performed related tasks as required

Administrative Assistant II

Miami, Florida

Barry University

2006 to 2010

. Perform administrative function exercising judgment and discretion.

. Prepare letters, reports for department director.

. Insure the inner workings of the day to day office functions in a

smooth and professional manner.

. Meet with resident students to assess specific needs and serve as a

liaison with internal and external agencies.

. Supervise 15 student assistants, providing support to them and

assisting in routine details.

. Performed related tasks as required

Police Records Technician

Miami, Florida

Miami-Dade Police 1999 to

2002

. Assisted sworn personnel in positive identification of arrested

subjects

. Operated computerized criminal information justice system (CJIS)

. Retrieved all information under one criminal identification number

(CIN)

. Performed related tasks as required

Assistant Crime Analyst

Miami, Florida

Miami-Dade Police

1996 to 1999

. Assisted police crime analyst with organization of arrest forms and

bond information.

. Aided in research and classification of career criminals through CJIS

. Typed and maintained weekly/monthly reports for Field Intelligence

Unit (FIU) and Offender Tracking Unit (OUT). Inputted payroll for all

county and temporary personnel in the career criminal section.

. Maintained all sexual predator files in Dade County

. Performed related tasks as required

Case Aide Miami,

FL

Miami Jewish Home & Hospital for the Aged August 1989

to Dec. 1992

. Assisted social workers in arranging all dental, vision care and

hearing aid appointments.

. Discussed and clarify resident's needs with family members, dentists

and other medical professionals.

. Arranged for payment of medical staff and other service related

professionals via Medicaid/Medicare, private pay or special

arrangements through the Home.

. Performed related tasks as required.

EDUCATION:

Master of Arts in Administration

Barry University Miami, Florida

May 2011

Bachelor in Professional Studies/H SA Barry

University Miami, Florida

December 2008

Certifications:

Human Resources

Licensure

Florida Life Health & Var. Annuity

Contact this candidate