Customer Service Manager
Resume:
Kristie L. Smith
Warwick, RI. 02889
Objective:
To obtain a challenging and motivating position with a company who
recognizes my potential for both personal and professional growth.
Education:
Graduate of Toll Gate High School
575 Centerville Road
Warwick, RI. 02889
Class of 2010
Warwick Area Career and Technical Center
Area of studies: Culinary/Baking and Pastry Arts
575 Centerville Road
Warwick, RI. 02889
Class of 2010
Kaplan University
Online courses
Area of studies: Veterinary Assistant
Class of 2012
Certificate obtained
Skills:
Team player, customer service, works efficiently, works well without
supervision.
Work History:
Friendly's
2080 Warwick Avenue
Warwick, RI 02889
Supervisor: Kristina Rookstool
October 2010-January 2011
Server: Determine customer’s needs and desires, accomodate customers to
the best of my ability. Meet and greet adult guests and children at the hostess
stand in a professional, timely, attentive and friendly manner. Make coffee,
ice tea, fill juice machine, ice bins, soup, syrup warmer, stock salad unit,
creamers and clean tables as required. Stock the station with napkins,
condiments, dishware, glassware, utensils, to-go supplies, set-up trashcans,
sanitizers and bus pans. Take guest food and beverage orders accurately,
write clearly on guest check, verify order with guests and enter into
computer or present to appropriate kitchen personnel as required. Prepare
and deliver beverages, deliver and present the prepared meals, appetizers,
soups, salads, sides, and desserts. Monitor the guests, be alert to potential
problems, address issues and concerns whenever needed and according to
company policy. Bus, clean and reset tables, keep in contact with guests.
Cash-out guests in a timely manner, thank the departing guests for their
patronage and invite then back for another visit. Assist with take-out
customers.
Benny's
5600 Post Road
East Greenwich, RI 02818
Manager: Sandra Gallo
April 2011-Current
Cashier: Assist customers, stock shelves, price merchandise, work the cash
register, answer phones ETC;
References available upon request
Contact this candidate