Customer Service Sales

Brett Parris

*** ********** ***., * ********, I N 46041

H ome: 330-***-**** - Cell: 330-***-**** : *************@*****.***

Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively

b uilds loyalty and long -term relationships with customers while achieving all individual sales goals.

Highlights

MS Office proficient Superior communication skills

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Effective team player Telephone skills

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Dependable and reliable Business math

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MS Word Typing (50 WPM)

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MS Excel Sending and Receiving E -mails

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MS Power point Superior organization skills

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Spreadsheets

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Accomplishments

Excellent in customer service and sales. Great personality and works well with others. I am able to follow

instructions well and make decisions with little or no supervision.

Experience

Sales Representative

S eptember 2008 t o M arch 2010

S and H Communications (Sprint Authorized Dealer) – Frankfort, I ndiana

Responsibilities included, phone and accessory sales, customer service, returns and exchanges, client care,

phone/product stock and inventory, and ordering.Recommended and helped customers select merchandise based

on their needs.Exchanged returned merchandise for customers quickly and efficiently.Exercises sound judgment

in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.

CNC Operator

M arch 2011 t o Current

Fairfield Manufacturing – L afayette, I ndiana

Job entails, Blueprint reading, running production, completing jobs/customer orders, set-up and programming

Mazak machinery.

Bartender/Server

S eptember 2008 t o M arch 2011

Pepe's INC. – Frankfort, I ndiana

Bartend and Serving, customer service, minor inventory, ordering, register and phone answering, computer

scheduling and spreadsheet organization. Informed customers about sales and promotions in a friendly and

engaging manner.Trained new employees on company customer service policies and service level standards.

Education

The Ohio State University

Columbus, O hio, United States

S tructural Engineering

General Studies, Structural Design

Ohio Certified Police Academy 2 008

M edina, O hio, United States

Law Enforcement

C ertified Ohio Police Officer

Cloverleaf High School 2 005

L odi, O hio, United States

G eneral

H igh School Diploma

D iploma in General Studies. 3.5 GPA

Medina County Career Center 2 005

M edina, O hio, Untied States

E ngineering

C ertificate in Structural Engineering

AutoCad Certified, Microsoft Office Certified.

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