Manager Human Resources

MICHAEL E. BROWN

816-***-****(H) 816-***-****(C) 9811 Harris Avenue, Kansas City, MO 64134 abod0a@r.postjobfree.com

Career Summary

Senior Manufacturing/Distribution/Operations Manager with 20+ years of significant experience and accomplishments in operations, profit and loss responsibility, development of human capital, process improvement and leverage of comprehensive best practices for multi-site operations. Strong skills as a leader and manager of profitable business operations via effective implementation and execution of cost controls, technological efficiencies and process enhancements. Talented developer of management and staff in highly competitive business settings.

Career History

HOCKENBERGS EQUIPMENT SUPPLY: 2012 – 2013

Operations Manager, Lenexa, Kansas, April 2012 – January 2013

Responsible for establishing and maintaining a smooth operation of the Distribution/Warehouse departments across two shifts. Ensured superior customer service relationships; effective utilization of all company assets; compliance with company policy and procedure; federal and state laws and regulations; and development of human resources.

Trained Warehouse personnel to meet and/or exceed productivity standards.

Performed managerial functions such as; administering disciplinary actions; interviewing employment candidates; verifying payroll information.

Maximized safety standards and provided a clean/organized work environment.

Planned, scheduled and managed the daily work activities of 18 Warehouse personnel and one Warehouse Manager.

Ensured all equipment was maintained properly and operated in a safe and efficient manner.

Provided training as needed to maintain an efficient and knowledgeable workforce.

Maintained inventory accuracy of 6,000 SKU’s by conducting Root Cause Analysis of inventory discrepancies.

PITNEY BOWES GOVERNMENT SOLUTIONS (formerly DDD Company): 1999-2010

Area Operations Director, Kansas City, Kansas 2006 - 2010

Provided daily oversight and P&L management for three service centers exceeding 542,000 sq. ft. of processing, warehousing and generating $35M revenue per year; led 220 employees in St. Louis, Kansas City, and Denver in support of a Supply Chain Management contract.

Contributed to price negotiations of $17M government contract, determining operation costs as well as vendor contracts for supplies and equipment upkeep.

Sponsored a Six Sigma project to identify best practices for adoption in each location; achieved $412K in validated costs savings through process redesign and labor reduction.

Teamed with environmental, safety, and health department to initiate processes to reduce workers’ compensation injury claims by 59% in 1 year.

Established key performance goals for each facility, creating a team effort between operations and production personnel to optimize plant efficiency and effectiveness.

Developed troubleshooting protocols and safety guidelines to maintain quality for a 1 million piece inventory; supplied Supply Chain Management support for 39 distinct product lines.

Reduced expenses by utilizing contractors to outsource equipment maintenance.

Plant Manager, Kansas City, Kansas 1999 - 2006

Hired to finalize build-out of a 162,800 sq. ft. facility and led operational startup; headed supervisor and staff recruitment for more than 100 personnel and coordinated local vendor/maintenance contracts.

Coordinated automated banding process of finished goods which resulted in a $150K labor savings at each facility.

Negotiated more than $510K in capital equipment purchasing and lease agreements, securing best-case pricing deals from multiple vendors.

Managed $6M budget as well as manufacturing processes, equipment maintenance, security, safety/regulatory compliance, and human resources administration.

Maximized productivity across the board to exceed manufacturing and quality targets set by clients.

Acted as the primary liaison for customers, arranging timely resolution of operational and billing issues.

DELUXE CORPORATION (DELUXE CHECK PRINTERS) 1983 – 1998

Area HR Manager, Lenexa, Kansas 1997 – 1998

Directed Human Resources communications between corporate and 6 business units (for over 1200 employees). Managed a staff of 4 professionals.

Advised area management on downsizing [200+ employees], re-organized structure and employment law. Implemented equal opportunity policies which resulted in zero EEOC complaint filings.

Established programs to focus staff and management on performance outcomes and team building rather than cultural differences.

Plant Manager, Lenexa, Kansas 1993 – 1997

Managed plant operations, planned and managed manufacturing processes, facility and equipment maintenance, plant security, safety/regulatory compliance, budget and human resource administration.

Prepared quarterly operational and financial reports.

Controlled costs via analysis and annual forecast of resource needs for company and a 501(c) 3 non-profit organization.

Planned, prioritized and appropriated time, space, systems, materials, money, information and people assets.

Reduced labor costs from 21% to 17%.

Plant Manager/Assistant Plant Manager/Assistant Production Manager, Broken Arrow, Oklahoma and Lenexa, Kansas 1986 – 1993

Administered Human Resources, including resource planning, recruitment, hiring, training, employee relations, compensation & benefits, performance evaluations, discipline, advancement/staff development and policy/regulatory compliance.

Quality Control Specialist, Lenexa, Kansas 1983 – 1986

Administered corporate process and quality control program.

Conceived and advised regional process improvements for 10 facilities across six states, leading the top quality control program.

Region’s quality program ranked #1 in company.

COMMISSIONED OFFICER, UNITED STATES ARMY – ARMOR BRANCH

Fort Knox, Kentucky and Fort Riley, Kansas

B.S. - Education - PITTSBURG STATE UNIVERSITY

Proficient in Lean Manufacturing, Six Sigma Methodologies, and Total Quality Maintenance

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