IT Technician

Jon Eccleston

Phone: 301-***-**** E-mail: ************@*****.***

*** ******* *****

Silver Spring, Maryland 20901

Objective

IT professional with extensive background, Enjoys troubleshooting to find

solutions to technical issues.

Accomplishments

Dean's List, Perfect Attendance, and a GPA of 3.25 at American Career Institute, Microsoft

Certificate of Achievement for MCITP Enterprise Administrator

Skills

Operating Systems Upgrade Hardware: Printers, Scanners, Switches Routers, Sound Cards,

Processors, NIC Cards, Processors, Hubs, and Modems

Software: MS Exchange 2007, MS Office, Virtual Machines, VM Ware

Operating Systems: Windows Vista, Windows XP, Linux/Unix, and Windows 7

Servers: Windows Server 2000/2003/2008, ISA server 2007, Exchange Server, and IIS server

Networks/Protocols: TCP/IP, LAN, WAN, IPX/SPX, INS, DNS, DHCP, POP3, SMTP, HTML,

FTP, and VPN

Migrating from Windows XP to Windows 7, Install proper hardware for migration, Norton Ghost,

Windows Easy Transfer

Experience

World Bank Nov. 2012-Jan. 2013

IT Deployment Tech Washington, DC

Followed protocol for deployment of several computers

Back up user data

Installed applications

Deployed from Windows Vista Enterprise to Windows ED5.7

Restored user data

From Turtle to Rabbit Jan. 2011-Present

PC Repair Silver Spring, MD

Developed and installed operating systems.

Responsible for the repair and maintenance of hardware

Perform troubleshooting activities prior to the implementation of new systems.

American Career Institute Nov. 2011- Aug. 2011

IT Teacher's Assistant Wheaton, MD

Responsible for loading new software and systems on existing equipment.

Tested systems to ensure the elimination of bugs or viruses.

Provided technical support to students software and hardware problems in school

LANSlide

Aug. 11- Nov. 11

Wheaton, MD

Assisted the technicians with the installation of software, modems and drives.

Tested software and computer equipment prior to ’go live’.

Provided technical telephone support to correct software and hardware problems.

Performed upgrades on existing computer systems

Contact this candidate