SHARLOT TOVAR
Email: *******.*******@*****.*** Cel: 954-***-****- Miami FL 33182
Objective: being part of the achievements of the company following its objectives and targets
Skills:
*Dependable, outgoing, punctual, responsible, honest
*Excellent communications skills
*Bilingual (English, Spanish)
Education:
AA in Tourism & Hospitality
Professional Experience
Position: Sales Coordinator
Company: S & S Group of USA Corp. (Miami - Fl) January 2011- November 2012
Duties: Get new costumers, mantain a healthy relation with them, providing sales and administrative support involving efficient handling of top and confidential agreements. Support the sales team in attaining sales targets. Update the status of sales order in the database or computer.
Position: Banquets Coordinator
Company: Hotel Altamira Suites (Caracas –Vzla) January 2005 - Sept 2009
Duties: Facilities seeks an event Coordinator for the special events related areas for conferences, workshops, and service social activities.
Position: Administrative Assistant –Sales
Duties: works directly with the Sales Manager, make appoinments,
Receive and replays emails
Position: Agent Front Desk
Duties: several guest services (check in, check out, make bills) answering telephones, greeting clients, scanning documents, data entry, filing, faxing, outlook, and other basic office duties.
Position: Reservation`s Agent
Company: Avior Airlines, C.A (Caracas-Vzla) February 2003 - January 2005
Duties: Handle all incoming reservation calls with efficiency and professionalism, be able to make reservations, cancellations and answer question on rates. Take customer` s name, telephone numbers, credit card information. Also provide information about airport security and baggage requirements.
Position: Special Assistance Coordinator (January 1998- December 1999)
Company: Airport Dispacht Service –Avensa Airlines (Caracas-Vzla)
Duties: arrange for the special needs of customers with disabilities and /or medical conditions, or passenger who requires assistance getting into and out of the aircraft seat, and any other special requirement.