Administration General Manager

Donna J. Weiss

* ******** ****

Oley, PA *****

Home:610-***-****

Cell: 610-***-****

Email: ********@*******.***

http://www.linkedin.com/in/donnajweiss

QUALIFICATIONS

Ability to independently manage corporate functions in:

Retail, job cost, call center, and wholesale environments

Extensive accounting software and report-writing/data manipulation skills

Multiple implementations of automated processes and the development /

marketing of new products

Human Resource and budget creation experience

Capable at mentor-ship and development of new talent within an organization

SOFTWARE

MAS90- MAS200 Ready Shipper shipping software

Quick Books Pro True Ship shipping Software

NetSuite Construction Software

Dydacomp -Mail Order Manager Microsoft Office Suite

Business Works Access Database

Crystal Report Writer R&R Report Writer Xbase and SQL

Limited Experience with Fund Accounting Software

EMPLOYMENT HISTORY

2002- Present General/Operations Manager Brickel's Racing

Collectibles, Inc.Leesport, PA

Key Accomplishments:

Directed a team to implement a 48-seat call center in 4 months, including

overseeing, purchasing, and implementation of software and hardware

systems, facility construction, software training, and creation of

processes and procedures

Handled the set-up and design of a new store at a destination location

Directed a third party contract for a $10 M business from call center order-

taking to shipping of product including all billing and customer service.

Meeting or exceeding all contract standards

Implemented two different third party shipping software programs

Regular Duties:

Oversee all operations of the company and lead all new business projects

Yearly corporate and departmental budgets

Work with accountants on financial / tax reporting, and allocations

Streamline office procedures and paper flow to increase company

productivity

Assist in negotiations for licensing and production of our own products,

apparel, and novelties

Work with manufacturers for procurement of product through development,

license approval, samples, and production.

Process Month End statements, commission and royalty payments; reconcile

cash/credit cards

Create plans for in stock sales promotions and marketing initiatives

Manage the creation and development of websites for retail, wholesale, and

information services

Supervise managers and up to 60 staff: hiring, evaluation, motivation and

performance improvement

In charge of a retail store, including marketing, advertising, product

display and event planning

Create reports using R&R Report Writer for X base and SQL and process in

NetSuite to increase office efficiencies

EMPLOYMENT HISTORY (continued)

1994-2002 Systems Analyst - Accounting Specialty, Comp Tech Group, Inc.

Reading, PA

Accounting software implementation, training, support and project

management

Systems needs analysis and sales of computer hardware and accounting

software

Created reports for clients using Crystal Report Writer

Led and developed training classes in Microsoft Products and accounting

applications

Spent 6 months at a client's location as the senior help desk support

person

1993-94 Job Billing Clerk Gilbert/Commonwealth Inc. Reading, PA

Developed and taught Microsoft Excel, Word, Windows, Power Point, SQL, and

Access classes

Implemented automation processes that saved the company money in overnight

fees

Job Cost Accounting and creation of Access Database programs

1991-93 Accounting Implementation Specialist CompSource, Inc.

Reading, PA

Maintained high standard of client telephone support for technical issues

Installation and training of multiple accounting software / office

automation software at end user site

Achieved extensive knowledge of computer hardware and software (PC, Apple),

Microsoft products, spreadsheet, word processing, report writing, and

database programs

1989-90 System Manager, Receivable Clerk Mast Mower Service Oley,

PA **

Part-time accounts receivable

Retail store and customer service

1985-89 System Manager, Office Manager Mast Mower Service Oley,

PA

Implemented a complete MAS90 Accounting system including accounts payable,

receivable, inventory, payroll and general ledger

Part of team that planned and implemented multiple successful Open House

sales campaigns

Performed marketing and advertising campaigns

All office procedures including financial reporting, accounts payable,

accounts receivable, Inventory, payroll, and sales order processing

Retail sales in small engine repair shop-family owned business

** Same office location new ownership

PERSONAL QUALITIES

Highly motivated and conscientious worker

Ethical and straightforward

Imaginative, creative and innovative

Excellent communication and problem solving skills

Enjoy coordinating projects and new challenges in ever-changing business

environments

EDUCATION

Central Penn Business College, Summerdale, PA, Associates Degree in

Specialized Business

Oley Valley High School

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