Customer Service Assistant

Location:

Posted:

February 14, 2013

Melissa Dawn Lundy

Career Objective:

I am a conscientious and motivated individual seeking a position in a

reputable dental care center where all my capabilities, skills and

expertise will be highly valued as a dental assistant II.

Education:

GTCC Jamestown, NC - Dental Assisting Program Diploma May, 2012

. Sealants, fluoride, taking impressions and use of study models

. Familiar with Eagle Soft Practice Management

. Certified in CPR, radiology, coronal polishing and monitoring nitrous

oxide sedation

Work Experience:

Adams Farm Dental

2012-2013

Dental Assistant II

. Assisted in four-handed chair side procedures

. Promptly followed all instructions from the dentist dealing with

patient comfort

. Developed and processed dental x-rays

. Performed intra-oral procedures such as, coronal polishing, removing

sutures and taking impressions

. Maintained the instruments and working areas in strict accordance

with sterilization/disinfection protocols per OSHA guidelines

. Cross-trained in other dental support positions as necessary, i.e.,

reception and oral surgery

. Provided compassionate care to patients and educated in oral and post-

operative care

Tex and Shirley's Restaurant

2008- 2011

Customer Service

. Welcomed and escorted guests to their table

. Directed and instructed the dining room personnel on customer needs to

ensure customers receive fast and quality service

. Responsible for recording all transactions, receipts and payments

Professional Skills:

Client Relations - Effective with working with a diverse group of people,

as well as one on one. It is my ability to maintain my performance in

stressful situations. I have been identified to be reliable, productive,

and honest.