Customer Service High School

Robert Martinez

*** ******** ***** ***. * Long Beach, CA 90814

Phone: 562-***-****

Dear Madame/Sir:

In the interest of exploring a challenging opportunity with your company.

I have enclosed my resume for your review and consideration.

In my past employment experience, I have demonstrated outstanding

organizational and communication skills. I am a professional team player

who has proven to be self motivated, energetic and very committed to my

work.

I would appreciate an opportunity to review with you my qualifications that

meet your needs.

Thank you, for your time and consideration, I look forward to hearing from

you soon.

Sincerely,

Robert Martinez

Robert Martinez

317 Colorado Place Apt. 4 *****************@*******.***

Long Beach, CA

90814

562-***-**** Cell

OBJECTIVE

To obtain a challenging position in the workers' compensation field, that

will utilize my professional qualifications, work history and skills.

PROFESSIONAL QUALIFICATIONS

Bilingual English/Spanish

Excellent oral and written communication skills

Developed interpersonal skills, having dealt with a diversity of clients,

professionals, and staff members

Ability to consistently meet deadlines in a fast paced working environment

WORK HISTORY

California Claims Management

Services

Torrance, CA

Workers' Compensation Examiner

Jan. 2006- Present

Provided simultaneous support to two clients, handle claims from beginning

to the close of the file. File and serve to defense, applicant attorneys

and or the worker's Compensation appeals board, Utilization Review in

determining compensability. Call for medical status on files, enter benefit

payments and notices, and update the system on a daily basis.

Adelson, Testan, Brundo & Popalardo

Long

Beach, CA

Workers' Compensation Legal Secretary

Dec. 2003-Nov. 2006

Provided simultaneous support to two attorneys, in preparing court

pleadings, legal correspondence, scheduling depositions and medical

examinations as well as provided telephone support to the attorneys and

clients. Further I have experience in using several computer programs

including Windows XP and Time Matters.

Brigante & Hardaker

Associates

Torrance, CA

Administrative

Assistant

Sept. 2002-Nov. 2003

Responsible for taking and inputting new referrals in the system. Handles

testing of new clients. Provides copies of all daily reports that are sent

out. Responsible for a variety of administrative and clerical duties,

including answering hones, taking messages, filing reports, data entry, and

copying and faxing paperwork.

Crawford and

Company

El Segundo, CA

Workers' Compensation Claims

Assistant June 1999-

Aug.2002

Performed all secretarial and administrative duties for claim adjusters as

needed. Responsibilities included handling of highly confidential

material, customer service, and processing claims. Worked with MS Word,

Excel and Lotus Notes. Performed three point contacts, bill paying for

workers compensation claims, and worked with medical review companies. In

addition, handled all provider calls and benefit notices, copied, received,

and processed mail, including email.

EDUCATION

Banning High School, Graduated 1998 High School Diploma

Insurance Education Association WCCA, WCCP Degrees

SKILLS

Time Matters 5.0, MS Word, Excel, Access, Outlook Express Internet, Lotus

Notes, Organizational Skills, Interpersonal Skills, Analytical Skills,

Typing WPM 70.

REFERENCES AVAILABLE UPON

Contact this candidate