Customer Service Medical
Resume:
Stephanie L. Brown
Baltimore, Md *1221
Cell 443-***-****
CAREER GOAL
To gain the knowledge and experience required in order to advance further into the medical field.
QUALIFICATIONS
• Dependable, punctual, hard-worker with good communication skills and patience.
• Strong willingness to learn new skills.
• Knowledge of all Microsoft office applications including Microsoft word, excel spreadsheet, and
power point.
• Experience with multi-line phone system, fax machine, and scanner
• Strong customer service experience.
• Knowledge of medical terminology and procedures in a hospital or medical setting.
• Medical Terminology class completed
EDUCATION
South University Online College
Savannah, Georgia
-Currently enrolled in the Bachelor of Science in Health Science
Carroll County Community College
Westminster, MD 21157
-Completed one year of the associate degree program in nursing
Carroll County Community College
Westminster, MD 21157
- Certified Nursing Assistant License, November 2003
Stevenson University
Stevenson, MD 21153-0641
- Completed 3 years and 76.5 credits of the Bachelor of Science in Nursing program from
September 2000 to May 2003. Courses included chemistry, biology, and anatomy.
EMPLOYMENT HISTORY
Target Cashier, Receptionist, Softlines, Guest Services –December 2010 to November 2011
1330 Martin Blvd
Middle River, MD 21220
-Operate cash register, answering incoming calls on a multi-line system and transferring them to
the appropriate department, sorting and straightening clothing in multiple departments, arranging
adjacencies within the store departments, providing customer service to guests within the store,
assuring guest safety within the store.
ContainerPort Group Office Assistant - June 2010 to July 2010
8208 Fischer Road
Baltimore, MD 21222
- Performed various office duties including payroll processing, dispatching, answering phones,
faxing, copying, filing and document scanning.
Skycomp, Inc Highway Survey Technician – October 2009 to May 2010
5999 Harper's Farm Rd
Columbia, MD 21044
- Did vehicle tracking for highway surveys using computer images and aerial photography data
from various states
Sheppard Pratt Health System Certified Nursing Assistant, May 2008 to June 2008
6501 N. Charles St.
Baltimore, MD 21285
-Monitored young women with eating disorders in order to ensure their safety during treatment
St. Joseph's Medical Center Certified Nursing Assistant, February 2006 to April 2008
7601 Osler Drive
Towson, MD 21204
-Furnished care to heart patients on a telemetry floor at the Heart Institute. Took vital signs,
assisted with ADL's, and measured blood glucose
Carroll Hospital Center Patient Care Technician January 2005 to January 2006
200 Memorial Avenue
Westminster, MD 21157
- Provided care to patients on a medical/surgical floor. Took vital signs, assisted with ADL's and
measured blood sugar, and transferred patients within the hospital.
Oakland Manor, Inc. Care Associate May 2004 to December 2004
2810 Kaywood Place
Sykesville, MD 21784
-Provided care to patients with Alzheimer’s disease by helping them with their daily activities.
Took vital signs and body weights, measured blood sugar for diabetic patients, and transferred
patients within the facility.
Summerville at Westminster Assisted Living Caregiver September 2001 to November 2002
45 Washington Road
Westminster, MD 21157
-Provided care to elderly people by helping them with daily activities, took vital signs and body
weights, and transferred patients within the facility.
Copper Ridge Caregiver, June 2001 to September 2001
710 Obrecht Road
Sykesville, MD 21784
-Took care of Alzheimer and dementia patients by helping them with their daily activities, took vital
signs and weights, and transferred patients within the facility.
References furnished upon request
Contact this candidate