Information Technology Management
Resume:
To Whom it May Concern,
Thank you for considering my application for the Director of Education Technology position with the
Department of Education. I have worked in technology and education for the past 12 years. I spent the last five years developing educational technology for informal learning at The Children’s Museum of Indianapolis. Prior to working at the museum, I spent seven years working in learning technology at Indiana University.
As IT Director at The Children’s Museum, I directed all aspects of data management, application
development and maintenance, infrastructure support, eLearning, web development, and internal
technical support.
A significant part of my job in recent years involved introducing new types of emerging media in the
visitor experience – particularly with schools. Though we were an informal learning institution, we
worked closely with educators and stayed relevant with what was happening in K-12. I created field trip programs using mobile technology, distance learning, and educational games based on Indiana
standards. I frequently looked for opportunities to partner with schools to try new types of technology, like science investigations using tablets and web-based games to teach complex concepts.
My other responsibilities were to create data standards, improve business processes to collect data in order to create a data warehouse and improve reporting and other aspects of infrastructure and
systems support. I was responsible for seeking out relevant grant opportunities, writing grant
applications, and administering grants. When I could, I pursued bleeding edge projects like contributing reliable and credible content to Wikipedia and using it as a global learning platform.
I understand the challenge for schools to keep up with the rapidly evolving pace of digital literacy. Schools must be able to cultivate 21st century skills and have the tools accessible and available to meet those goals. I am passionate about embracing emerging media and imagining new ways to facilitate learning with the use of technology. I would love to have the opportunity to apply my passion and my work ethic to this important position with the Department of Education.
Sincerely,
Angie McNew
1845 E. 68th St.
Indianapolis, IN 46220
***********@*****.***
1845 E. 68th St.
EXPERIENCE
DIRECTOR OF WEBSITES AND EMERGING MEDIA/ DIRECTOR OF INFORMATION AND INTERACTIVE
TECHNOLOGY, The Children’s Museum of Indianapolis, July 2007 – August 2012.
• Created and implemented the museum’s strategy for the use of web, ecommerce, mobile, and social
media for internal and external customers.
• Determine business needs and technology solutions for internal and external customers regarding
hardware, software, infrastructure, applications and data.
• Worked with staff to improve data standards and created strategies to improve the museum’s data
environment.
• Defined and developed business requirements and use cases for mobile marketing, mobile learning, web and social media solutions. Wrote the museum’s social media and technology acceptable use policies.
• Worked with various departments to determine needs and purchase software/hosted solutions for
ticketing, donor management, human resources, merchandise sales, digital asset management, distance
learning, and more.
• Worked with marketing directors to create marketing and public relations plans for new technology
projects, crisis communication, and disaster recovery. Created and conducted presentations for internal leadership and customers.
• Implemented web services, cloud solutions, and social networks for internal museum communication
and collaboration.
• Set goals and measured success metrics for the museum’s technology in collaboration with evaluation teams, marketers, educators, and exhibit developers. Regularly reported to President, Board Members, senior leadership, and special advisors.
• Managed $1.6 million budget, in addition to technology budgets for exhibit development and special
projects. Directed IT department consisting of two managers and eight staff.
• Wrote and negotiated vendor contracts and managed vendor relationships.
WEB AND MULTIMEDIA TEAM LEAD, Indiana University, Indianapolis, Ind., Sept. 2000 – July 2007
• Served as senior communication specialist for University Information Technology Services which
provides technical support, hardware and software, e-learning and course management system,
infrastructure and systems, and security and policies.
• Participated in a design team for Sakai community source learning management system in coordination with colleagues from Stanford University, MIT, UC Berkley, and the University of Michigan.
• Conducted user experience testing on enterprise applications.
• Served on a leadership team to design and develop requirements and deploy an enterprise-wide
podcast portal application. Project managed the planning and production of web and multimedia-based
projects for the Indiana University Office of the Vice President for Information Technology and CIO.
• Planned and executed all digital and print communication initiatives for faculty, staff, and students at IU’s eight campuses.
• Reported annual accomplishments toward Indiana University’s 5-year strategic plan.
• Project managed the redesign of all of IU’s technical services websites like the self-service portal, course management system, and technical knowledge base to bring them in line with the university’s re- branding initiative.
ADJUNCT FACULTY, Indiana University School of Liberal Arts, Museum Studies, beginning January 2013.
• Instruct approximately 30 museum studies and new media students in a collaborative course to explore current topics in museum technology. Students will research visitor behavior and technology use at local museums. The students will create recommendations for new uses of mobile and other emerging technology for those institutions.
Indiana University School of Informatics, June 2005 – December 2006
• Instruct 40 students in class on the topic of writing for multimedia, project planning, information architecture, grant writing, and screenwriting. Indiana University School of Journalism, Ind., Jan. 2002 – Dec. 2005
• Instructed 20 students in class (2002) and online (2003-2005) in Computer Methods in Journalism.
FREELANCE WEB MARKETING CONSULTANT AND WEB DEVELOPER, Indianapolis, Ind., Jan. 2000 – current
• Designed websites and multimedia products for businesses and non-profit agencies.
• Served as a digital marketing consult and created social media and web marketing plans for businesses and organizations.
NEWS EDITOR /PUBLIC SAFETY REPORTER, Topics Newspapers, Fishers, Ind., January 1998- Sept. 2000
• Contributed to Topics’ web design team.
• Reported for the countywide daily paper on issues dealing with public safety, technology and
environmental topics.
• Created story ideas and collaborated with eight weekly newspapers and one daily paper.
• Conducted research, interviewed people and reported on events happening in the community.
EDUCATION
MS INFORMATICS, MEDIA ARTS AND SCIENCE - In April 2005, I earned a Master of Science degree in Media Arts and Science from the Indiana University School of Informatics (Indianapolis, Indiana).
BS MASS COMMUNICATION – In June 1997, I earned a Bachelor of Science degree in Mass Communication with an emphasis in Journalism from the University of Evansville (Evansville, Indiana) and Harlaxton College (Grantham, England).
CERTIFICATE in PROJECT MANAGEMENT- In 2009, I earned a Certificate in Project Management from the
Indiana University-Purdue University Indianapolis school of Continuing Studies (Indianapolis, Indiana).
CERTIFICATE in INFORMATION TECHNOLOGY - In 2001, I earned a Certificate in Information Technology from
the Purdue University Computer Technology department at Indiana University-Purdue University Indianapolis(Indianapolis, Indiana).
AWARDS
• Interactive Media Awards Outstanding Achievement Award, 2009
• ACM SIGUCCS Communications Award, 3rd place in Electronic Newsletter category, 2006
• ACM SIGUCCS Communications Award, Overall winner in Video/Audio, 2005
• Society for Technical Communication, Award of Merit, Annual Chicago Technical Publications,
Art, and Online Communication Competition, 2002
• Society of Professional Journalists, Second Place, Best Deadline Reporting, 2001
• Society of Professional Journalists, Third Place, Best Deadline Reporting, 2000
• Hoosier State Press Association, Third Place, Best Ongoing News Coverage, 1999
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