Sales Data Entry

*** **** ******

N ewark, New Jersey *****

H ome 973-***-****

Cell 973-***-****

E mail ********@*****.***

S handa A. Strigler

P rofile:

To obtain a challenging career in a administrative /clerical position that offers

a dvancement and growth in a professional environment .

Apr 2011-present Apogee Retail U nion, New Jersey

S ales Associate Supervisor

• Assign employees to specific duties, direct and supervise employees, engage in sales

i nventory taking.

• Reconciling cash receipts, or in performing services for customers.

• E nforce safety, health and security rules

• Establish and implement policies goals, objectives and procedures for their

departments.

Nov 2010-feb 2011 ADP P arsippany, New Jersey

CSR

• Check to insure that inappropriate changes were made to resolve customer

p roblems.

• Complete contract forms, prepare change of address records, using service

d iscontinuance orders using computers.

• Assisted customer will bank acct changes and adjusting payroll issues.

Apri l 2010-May 2010 U.S Census Bureau Newark, New Jersey

E numerator

• Devise and evaluate methods and procedures for collecting data such as surveys,

opinion polls or questionaires, or arrange to obtain existing data.

Nov 2007-June 2008 Horizon BCBS of N J Newark, New Jersey

CSR/Claim adjuster

• M aintain files for each policyholder including policies that are to be reinstated or

cancelled.

• Assisted providers with information concerning clients enrollment and benefits.

• Adjusted claim information into database for payment using various systems

i ncluding Nasco, Q-blue and other various systems

• E ffectively applied medical terminology such as cpt-codes and icd-9 codes and

w r it ten correspondence.

Nov 2004-Nov 2007 Ricoh Corp West Caldwell, New Jersey

Receptionist

• A nalyze data to determine answers to questions from customers or members of the

p ublic.

• Collect, sort, distribute or prepare mail, messages, or courier deliveries, and calls

using switchboard.

• P rovided courteous and professional solutions for approx. 500+calls a day for

i nternal and external use.

Oct 2002-Nov 2004 State farm I nsurance Roseland, New Jersey

F i le Clerk

• Compile copy, sort and file records of office activities, business t ransactions and

other activities.

• M aintain and update filing inventory, mailing and database systems either

manually or using computer.

• Operate office machines such as copiers and scanners, facsimile machines, voicemail

systems and personal computers.

Dec 1988-Feb 2003 U.S. Postal Service Newark, New Jersey

D istribution Clerk

• B undle lables and route sorted mail to designated areas depending on destination

and according to established procedures and deadlines.

• Cancel letters or parcel post stamps by hand

• Check i tems to ensure addresses are legible and correct, that sufficient postage has

been paid on the appropriate documentation and attached, and that i tems are in

suitable conditions for processing.

• Operate various types of equipment such as comp scanner, addressograph,

m ineographs, optical character reader, and barcode sorters.

E DUCAT ION D IPLOMA

M ALCOLM X SHABAZZ H IG H SCHOOL

S KILLS

E xcellent verbal, wr it ten and communicational skills, data entry, light typing, professional

telephone manner, lotus notes, outlook, excel, word, order supplies and equipment,

maintain develop log sheets.

C ERT I F ICAT IONS:

L oss Prevention

Completed courses in credit card fraud, legal procedures, false imprisonment, evidence

i nvestigations, report writ ing, lawful/unlawful searching, testifying in court internal theft

and accident prevention.

Contact this candidate