Customer Service Sales
Resume:
JHOSSELINE B. RODRIGUEZ
*** **** **** ****** ***. 2 Phone: 305-***-****
Hialeah, Fl 33014 ***********@*****.***
Summary of Skills
• Two years of experience handling with • Proficiency using MS Word, Excel,
● ●
money giving an excellent customer service. PowerPoint.
• Excellent interpersonal and communication • Fluency in spoken and written Spanish
● ●
skills
Professional Experience
ACE CASH EXPRESS, INC February 2012 to July 2012
Teller
Miami, FL
0● Shift charge person of the store.
0● Assisting customer with his enquiries about fees and policy procedures over the phone or in
person.
0● Assisting customers getting pay roll advanced.
0● Employment and bank status verification (PRA).
0● Make loan payments.
0● Processing bill payments Make wire transfers with Western Unions or Money Gram.
0● Accepts checks for cashing; verifies endorsements and acceptability (maker and funds
verification); make change.
0● Making daily reports and verifying the safe.
0● Enter information in the database system.
0● Offer Prepaid Cards and finished purchased.
0● Getting commissions for them).
CHECK CASHING USA July 2011 to February 2012
Teller
Hialeah, FL
0● Charge of the afternoon shift Assisting customers getting pay roll advanced.
0● Employment and bank status verification (PRA).
0● Make loan payments.
0● Processing bill payments Accepts checks for cashing; verifies endorsements and acceptability
(maker and funds verification); make change.
0● Count cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for
daily needs by ordering from vault.
0● Answers questions and provides information about fees, procedures, policies or related issues.
0● Enter information in the database system.
0● Make utilities payments.
0● Making daily reports and verifying the safe.
0● Making weekly schedule.
ROSS STORE January 2011 to June 2011
Customer Service and Cashier
Miami lakes, FL
0● Greet customers and ascertain what each customer wants or needs.
0● Answer questions regarding the store and its merchandise.
0● Compute sales prices, total purchases, returns and receive and process cash transactions, checks,
charges and rain checks.
0● Examine and inspect stock items for wear or defects, make a damage report.
0● Confer with customers by telephone or in person to provide information about products and
services to take orders.
MACY'S May 2010 to August 2010
Sales person
Hialeah, FL
0● Greet customers and ascertain what each customer wants or needs.
0● Answer questions regarding the store and its merchandise.
0● Recommend, select, and help locate or obtain merchandise based on customer needs and
desires.
0● Describe merchandise and explain use, operation, and care of merchandise to customers.
0● Compute sales prices, total purchases and receive and process cash transactions, checks, charges
and rain checks.
0● Examine and inspect stock items for wear or defects, make a damage report.
COMPUSERVICE October 2009 to March 2010
Customer Service
Miami, FL
0● Confer with customers by telephone or in person to provide information about products and
services to take orders.
0● Let know to customers the company policy.
0● Check to ensure that appropriate changes were made to resolve customers' problems .
0● Operate a cash register.
0● Make a description about the problems of each computer.
Education
TUPAC AMARU November, 2014
High School
Diploma
Lima, FL, Peru
MIAMI DADE COLLEGE NORTH CAMPUS 2014
Business Administration
Associate's degree
Miami, FL, United States
Contact this candidate