Customer Service Medical Assistant
Resume:
Roxana Reyes
Email: **************@*******.***
Phone:818-***-****
Career Objective
To obtain a position as a Medical Assistant in administrative and clinical areas
that offer personal and professional growth.
Patient Scheduling
Education
ICD-9 & CPT Coding
Type 40 WPM
Arleta High School
Arleta, icrosoft Excel
MCA
-College Prep
10-Key By Touch
Van Nuys, icrosoft Word
M CA
National Career College
Great communication skills
-Medical Assistant Program,
Honest and dedicated
Skills:
Health Claims Examining
Medisoft Office
Medical Terminology
Patient Registration
Power Point
Access
Bilingual (English and Spanish)
Neat and organized
Front Office- Screenings of calls, appointment scheduling, preparing charts, filing, insurance
verification and completing of necessary forms.
Back Office- Patient Relations and Patient Assisting, Prepping/ Cleaning Exam Rooms, Vital
Signs, Capillaries, Injections, Venepuncture, EKG, Urinalysis, Routine Blood Tests and
documentation.
Working skills:
Keeping record of the patient’s payments.
Schedule and confirm patient diagnostic appointments and medical consultations.
. Call patients to complete documents such as intake or insurance forms.
Receive and route messages or documents to appropriate staff and doctors.
Compile and record medical charts, reports, using typewriter or personal computer.
Maintain medical records and payments on file.
Arrange for debt repayment or establish repayment schedules.
Locate and notify customers of delinquent accounts by mail or telephone.
Sort and file correspondence to doctors, staff, and patients.
- CPR Certification, 2012
WORK HISTORY:
July 2010-July 2011
Kohl’s Department Store
Sales Associate / Customer service
Cashier handles all business transactions in a professional manor.
Maintain store and assist all customers in a timely efficient way.
Explain discounts or promotions being offered at the time.
July 2011- October2011
Winco International
Associate
Assembled custom frames, pins embroidered and laminated emblems, made-to
order items and items from stock.
Imprinted writing instruments, custom embroidered patches, aerospace gifts and
collectables.
Limited edition collectables awards and appliqués promotions and incentives
July 2011-June 2012
LA’s Best After School Program
After School Enrichment Teacher
Provided after school education for elementary school children ages 5 to 12 in the
City of Los Angeles. Engaging students in activities that connect each child to
his/her school, family and community.
Professional References
Conservative Care Specialist Medical Group
Giovanni Ayala
Practice Administrator
Canterbury Elementary School
Carolina Gonzalez
Team Leader
Contact this candidate