Manager Sales
Resume:
Melvin Anderson
403-***-**** 403-***-**** cell
***.***********@*****.***
OBJECTIVE
Utilization of my sales, administration and managerial experiences, along with my
communication and relationship building skills to consistently implement the
Company's corporate policies and strategies, administration and operations
objectives maximizing impact and return on investment
QUALIFICIATIONS
• More than thirty years of leadership experience in management, customer
service, administration, human resources, operations and the business process
Ensured corporate policies and procedures are maintained to company
•
standards including
Operations, financial, administration, loss prevention, shipping,
receiving, human resources and health and safety standards
• Adaptability to the day to day operations enabling deadlines to be
consistently maintained and exceeded through the utilization of multi tasking
and time management
• Maintaining a team environment, working collectively to attain and surpass
company objectives
• Communication, coaching and training of both direct reports and staff
Monitor the hiring and training of all staff and management
Evaluate/review staff and management to maximize performance
Succession planning and internal development to reduce turnover
• Ensure that the team is consistently delivering an exceptional level of
customer service
• Actively participated in coaching the team, “leading by example” in all
departments, sales and administration
• Involved annually in the planning and the budget process for the upcoming
calendar year
• Ability to thoroughly investigate the monthly profit and loss statement
• Analyze, identify and initiate action plans based on current KPI’s
2of2
Preparation of weekly and monthly and annual reports/presentations
•
Ability to improve return on investment/minimize margin erosion and control
•
and financial results
ACHIEVEMENTS
• My experience and dependability resulted in my promotion to General
Manager within 2 years of my hire in 1994
• Through my leadership and mentoring three of my employees were
promoted to General Managers of their own stores, with several others now
acting as assistant managers
• Awards received from Rona
The first issued “RONA Builders Excellence Award” recognizing
sales and profit performances
The Silver Saw Award for achieving the Highest Sales Volume in the
Installations Division
The Silver Saw Award recognizing the High Training Standards
achieved
• Strategies initiated
Merchandising/best practice that increased exposure and sales of both
impulse and advertised items
Local seminars as identified by current market trends and customer
requests
• Participation in weekly Regional Meetings, sharing of my best practices for
initiation within the region
• Consistent communication through the use of weekly, monthly and annual
reports/presentations
• OH&S Audits at our location assisted in reducing corporate WCB premiums
• Regularly achieving budgeted sales performance targets, performances that
regularly impacted the overall company’s performance
• As general manager, our location was achieving $48,000,000 in sales
PROFESSSIONAL EXPERIENCE
RONA/Revy Home and Gardens 01/1994 - 08/2012
General Manager, Crowfoot Store, Calgary, AB 1996-August 2012
Assistant Manager, Crowfoot Store, Calgary, AB 1995-1996
Zone Manager, MacLeod Store, Calgary, AB 1994-1995
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