Medical Customer Service

Transcription

Experience Supervisor

Objective

Reports Preparation Manager

ChristineUnpingco

**** ******** ****. #*** ** Paso, Texas 79925

Home phone: 915-***-****

Cell phone: 360-***-****

*****************@*****.***

My objective is to gain employment in a successful establishment where I may contribute

and utilize my management skills, medical knowledge, and experience in customer

service. Once employed, I intend to become a productive and valuable team member

through hard work, dedication, and an eagerness to learn. Most importantly, I would like

the chance to earn the experience, skills, and values that embody your company.

Guam Radiology Consultants, Tamuning, Guam

July 2011 –December 2012

Manage the work schedule and work load

Ensure all deadlines are met

Ensure each staff member has the proper tools, training, and knowledge to provide

optimal health

Ensure all medical reports/letters are 100% accurate and are released within a one-day

turnover rate.

Ensure proper medical billing and coding

Ensure proper medical referrals and documents have been submitted

Ensure all pertinent data have been entered into patient medical records

Contribute ideas and offer solutions to maintain/improve patient care

Oversee productivity, quality, and time management

Generate reports and letters regarding proposals, qualitative/quantitative data, and

business contracts

Generate medical reports (radiology, interventional radiology, cardiology, and urology

reports) in accordance to dictations and other reported findings

Guam Radiology Consultants, Tamuning, Guam

May 2008 – July 2011

Bartender

Medical Editor

Ensure all medical reports are accurate and released within a one-day turnover rate

Ensure all medical transcriptionists have the proper equipment, training, and knowledge

Ensure all medical reports have the proper CPT code attached to it

Ensure all imaging/medical findings correspond to that dictated

Report all discrepancies pertaining to dictations in regards to a patient’s medical history,

symptoms, submitted images, and tech notes

Generate medical reports (radiology, interventional radiology, cardiology, and urology

reports) in accordance to dictations and other reported findings

Guam Radiology Consultants, Tamuning, Guam

August 2007 – May 2008

Generate medical reports (radiology, interventional radiology, cardiology, and urology

reports) in accordance to dictations and other reported findings

Compare current dictations/findings with the patient’s medical record/history to ensure

accuracy

Compare dictated findings with any hand written or other documented notes to ensure

accuracy

Edit reports transcribed by junior transcriptionists

Transcribe reports dictated by doctors from the U.S., China, Japan, India, Iceland, and the

Philippines

Ensure proper grammar is utilized

Ensure all instructions given during dictations have been followed and completed

Hard Rock Cafe, Tumon, Guam

May 2005 – August 2007

Make and serve alcoholic beverages

Provide customer service and hospitality

[Your Name]

[Street Address, City, ST ZIP Code] [phone] [e mail]

R ther

Oeferences

Education

Maintain cleanliness and sanitation

Handle a large amount of cash on a daily basis

Supervise servers and ensure quality service is always conducted

Ensure safety through responsible distribution of drinks

Conduct and report inventory on a monthly basis

Lift and stock heavy items

Train new bartenders and servers

University of Guam August 2005-July 2007

Simon Sanchez High School August 1993-June 1997

BLS certified

Phlebotomy certified

Andrew Breiterman, MD, DABR

Qi Chen, MD

Lucia Ngireblekuu

[Your Name]

[Street Address, City, ST ZIP Code] [phone] [e mail]

Contact this candidate