Customer Service Sales

Public Relations student at the University of North Florida.

Abby Alger

** ***** **. ********* *********, St. Augustine, FL 32080 Phone: 813-***-**** E-Mail: ****.*****@**.***

Objective

To obtain an internship that will allow me to use my creativity, love of social networking, and overall communication skills to better a company or organization.

ExperiencePonte Vedra Inn & Club May 2012 August 2012

Seasonal position cocktailing by the pool

Also bartended and waited tables in the Seahorse Grill in the evenings.

Created relationships with guests and members to make every experience memorable.Urban Outfitters September 2011 May 2012

Women s Accessories Team Lead

Responsible for all point-of-service training, technological issues, and customer service.

Merchandised the accessories department and delegated tasks to sales associates.

Responsible for weekly sales reports to compare store sales on velocity items to corporate sales.Starbucks September 2010 September 2011

Certified Starbucks Barista

Trained of coffee origins, pairings, and every beverage that can be made in a Starbucks.

Created relationships with regular customers to create an environment that they always wanted to return to.

Received multiple M.U.G. Awards (Moves of Uncommon Greatness)

Education

Freedom High School Tampa, Florida 2005 – 2009

National Honor Society and Spanish Honor Society member, 4-year Varsity Basketball Team CaptainUniversity of North Florida 2009 – Present

Public Relations Major, Education Minor

Skills

Intermediate Spanish language

Knowledge of MAC and Windows operating systems

Multi-tasking

Communicating

Working in groups

Photography and web design

Public speaking

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