Medical Process Improvement

Location:

Bedminster Township, NJ

Posted:

November 01, 2012

Contact this candidate

Resume:

ALEXANDER G. IZAGUIRRE Address: ** Cambridge Road

Bedminster, New Jersey 07921

EXECUTIVE DIRECTOR &

ASSISTANT PROFESSOR Tel: 908-***-****

MBA, Ph.D. E-mail: *********@**.***

Web: http://www.izaguirre.com

E XECUTIVE: STRATEGY/TECHNOLOGY SOLUTIONS ARCHITECT BUSINESS PROCESS

OBJECTIVES

By applying a diverse combination of formal training, practical experience, and entrepreneurship, I have proven myself a

leader in operational ef ciency and strategic development. Through this resume, I seek to articulate those experiences that

best demonstrate my ability to identify core challenges, assimilate critical data, create & deploy solutions, and gain the

necessary insight to develop strategic advantage over competitors. My expertise in business process improvement, infor-

mation technology, intellectual property process, health sciences, and education is complimented by a uniquely developed

set of skills in negotiation, public speaking, and consensus building. Consequently, my success history across various

domains underscores my capacity to effectuate change in virtually any eld.

PROFILE

Skilled Professional with over 15 years experience in building teams, developing strategies and implementing process im-

provements solutions leading to direct bottom line performance. Solutions architect with capacity to clarify and translate

client needs and initiate viable process improvements through the use of technology based opportunities. Collaborative

work style which fosters consensus building leading to accurate and timely project completion. Strong focus on nancial

forecasting and modeling with a high emphasis on ROI. Pro cient at strategic planning and development with a demon-

strated ability to design IT solutions geared at addressing strategic and operational goals.

CORE COMPETENCIES

RESTRUCTURING PRACTICE MANAGEMENT AUDIT/COMPLIANCE PROCESS

ORGANIZATIONAL DEVELOPMENT SUPPLY CHAIN MANAGEMENT CONTRACT MANAGEMENT

STRATEGIC PLANNING/DEVELOPMENT PHYSICAL PLANT DESIGN EMPLOYEE DEVELOPMENT

OPERATIONAL EFFICIENCY NEGOTIATIONS PATENT PROCESSING

BUSINESS PROCESS IMPROVEMENT HEALTH CARE SOLUTIONS ARCHITECT RESEARCH LABORATORY EXPERIENCE

PROJECT/TEAM MANAGEMENT TECHNOLOGY MANAGEMENT GRANT FUNDING PROCESS

MOTIVATION/LEADERSHIP TECHNOLOGY ARCHITECTURE MEDICAL/GRADUATE EDUCATOR

FINANCIAL FORECASTING/MODELING MATRIX BASED IT SOLUTIONS DYNAMIC SPEAKING CAPABILITY

NEW BUSINESS DEVELOPMENT PRODUCT DEVELOPMENT MULTILINGUAL (SPANISH)

SELECTED ACCOMPLISHMENTS

Implemented a mobility initiative for the clinical environment designed to support administrative resources as well as

increase revenues through optimizing clinical charge captures by 20% (potentially $10mil in recovered revenue)

Developed the Faculty Time and Effort Reporting System (FTERS) in order to meet federal regulatory and compliance

requirements and minimize institutional liability (avoiding millions of dollars in potential losses due to nes and infrac-

tions)

Led the re-negotiation of a multi-million dollar/multi-year contract with GE to provide Electronic Health System (EHS)

and revenue cycle service in an outsourced model.

Led the implementation of the GE Centricity Business solution at the Eric B. Chandler Health Center

Developed a podcast production environment that captures, processes, and distributes rich media in order to support

training, communication, and marketing efforts and strategically position RWJMS for growth in the education sector

(continue medical education, distance learning, clinical competency assessment, and superior education medical edu-

cation experience)

Introduced business process improvement at RWJMS through use of Six Sigma methodologies

Developed the Academic Resource Center in order to support training and communication efforts for the school while

reducing over $200k in costs annually

Negotiated with HR & HPAE (Union) the development of new job descriptions & salaries for UMDNJ IT professionals

Developed a new web infrastructure and redesigned the RWJMS web site (http://rwjms.umdnj.edu)

Designed the rst research speci c enterprise wide storage solution at UMDNJ

Created and managed a company with $2,500 in startup funds, generating over $250,000 in revenues within two year

PROFESSIONAL EXPERIENCE

ACTING EXECUTIVE DIRECTOR - OFFICE OF STRATEGIC INITIATIVES

ROBERT WOOD JOHNSON MEDICAL SCHOOL, NJ, (2009-PRESENT)

EXPERIENCE SUMMARY

This position reports to the Chief Financial Of cer/Chief Operations Of cer. As the Executive Director for the Of ce of Stra-

tegic Initiatives (OSI) at Robert Wood Johnson Medical School (RWJMS), I have developed a framework designed to cap-

ture the needs of our four mission areas needs (Education, Research, Patient Care, and Community Health) and translate

those needs into solutions. The OSI is comprised of the Process Improvement Of ce (PIO), Of ce of Educational Services

and Support (ESS), and Of ce of Information Technology (OIT). The PIO ensures that high impact projects are vetted

through the appropriate leadership prior to commencement. In addition, upon approval of a project, the PIO is responsible

for managing the initiative throughout its entire project life cycle. The ESS is the communication gateway between all

stakeholders within the institution. Through the use of podcasting technologies we are able capture presentations, video

and/or audio, and process the rich media for distribution via any number of mediums such as Wikis, iTunes U, web, and

more. Additionally, the ESS has a fully equipped Academic Resource Center and over 24 Teaching labs used to perform

and capture live training sessions and support various teaching activities. The OIT is comprised of ve teams (Infrastruc-

ture, Web & Collaborative Services, Application Solutions, Audio/Visual Services and Technical Support Services). OIT is

charged with developing and supporting all institutionally sponsored technologies and services as well as working closely

with the PIO. The goal is to develop well targeted solutions that best support mission challenges. Sponsored initiatives,

tightly monitored through the PIO, offers other critical teams in the organization ( nance, facilities and marketing) an oppor-

tunity to weigh-in on projects prior to initiation.

ACCOMPLISHMENTS

Implemented a mobility initiative in order to support access to educational resources as well as increase revenues

through optimizing clinical charge captures by 20% (potentially $10mil in recovered revenue)

Developed the Academic Resource Center in order to support training and communication efforts for the school and

reducing over $200k annually.

Developed a podcast production environment that captures, processes, and distributes rich media in order to support

training, communication, and marketing efforts and strategically position RWJMS for growth in the education sector

(continue medical education, distance learning, clinical competency assessment, and superior education medical edu-

cation experience)

Developed the Faculty Time and Effort Reporting System (FTERS) in order to meet federal regulatory and compliance

requirements and minimize institutional liability (avoiding millions of dollars in potentially losses due to nes and infarc-

tions)

Developed a resource scheduling application, Resources on Demand (ROD), that improves access to resources while

minimizing required personnel

Developed an Animal Contact Health Questionnaire Tracking System in order to meet National Institute of Health (NIH)

compliance requirements for those research professionals working with animals (securing millions of dollars in NIH grant

funding)

Initiated a Project Request System (PRS) that tracks requests from all mission areas and allows for better prioritization

and strategic decision making

Developed the Signature Identity Management System (SIMS) to provide accurate personnel information across all

RWJMS web sites and applications

Planned and managed the operational and capital budget for all OSI departments

Introduced Lean Six Sigma methodologies to improve processes throughout the four mission areas

Member of the Financial Road Map Committee (Group 4) for the University of Medicine and Dentistry of New Jersey

charged at identifying avenues of new revenue for the University.

DIRECTOR - OFFICE INFORMATION TECHNOLOGY

ROBERT WOOD JOHNSON MEDICAL SCHOOL, NJ, (2006-2008)

EXPERIENCE SUMMARY

This position reports to the Chief Financial Of cer and Chief Operations Of cer. As the Director for the Of ce of Information

Technology (OIT) at Robert Wood Johnson Medical School (RWJMS), I developed an organization and corresponding infra-

structure that could quickly respond to the needs of the four mission areas (Education, Research, Patient Care, and Com-

munity Health) and administration. This was accomplished by creating four teams - Project Management Team, Infrastruc-

ture Team, Technical Support Team, and Training Team. Our infrastructure design is comprised of modular pieces stitched

together by carefully de ned processes, applications, skilled personnel, third party resources or combinations of each. This

approach has proven effective as evident through our ability to better support clinical billing and registration, signi cant

positive impact on the LCME accreditation process, and our ability to support various other strategic and operational initia-

tives at the school as well as across the entire University.

ACCOMPLISHMENTS

Negotiated with HR & HPAE (Union) the development of new job descriptions & salaries for UMDNJ IT professionals

Developed a new web infrastructure and redesigned the RWJMS webs site (http://rwjms.umdnj.edu)

Implemented the rst instance of iTunes U at UMDNJ (http://rwjms.umdnj.edu/itunesU)

Developed the rst research storage and distribution system at RWJMS (126 TB system)

Increased security though negotiating the centralization of rouge server environments

Introduced business process improvement at RWJMS through use of Six Sigma methodologies

Created the rst fully digital Objective Structured Skills Examination (OSCE) environment at UMDNJ with connection to

WIkis that allow access by all assessing clinical faculty

Redesigned the wireless infrastructure at Chandler Health Clinic and the Camden Education and Research Building

Chair of the Faculty Time and Effort Reporting committee across UMDNJ

Planned and managed the operational and capital budget for all OIT departments

Assistant Professor of for the Department of Molecular Genetics, Microbiology and Immunology

Provide the In ammation and Hypersensitivity lectures to rst year medical students

Provide the Major Histocompatibility Complex and Antigen Presentation lectures to graduate students

DIRECTOR FOR RESEARCH TECHNOLOGY DEVELOPMENT

NEW JERSEY MEDICAL SCHOOL, NJ, (2003-2006)

EXPERIENCE SUMMARY

This position reports to the Senior Associate Dean of Oncology and Research. As the Director for Research Technology

Development at New Jersey Medical School (NJMS), I was responsible for setting the IT vision for all research technology

initiatives at the medical school. Additionally, I was responsible for the design of the IT infrastructure for the new NJMS/UH

Cancer Center in Newark. Upon inception the building was con gured with the most advanced network across any build-

ing in UMDNJ and contained the rst storage environment designed exclusively for research use.

ACCOMPLISHMENTS

Designed and implemented the rst research local storage solution at UMDNJ

Designed the rst research speci c enterprise wide storage solution at UMDNJ

Designed the rst connectivity and support system for non-Windows computers at UMDNJ

Developing an EMR outpatient strategy for Surgical, Radiation, and Medical Oncology at the Cancer Center

Designed and implemented a web presence for the Cancer Center (http://njmsuhcc.umdnj.edu/index.php)

Function as a liaison between Cancer Center and other UMDNJ organizations

Member of the NJMS Dean s Executive Group (DEG) for IT

PRESIDENT AND CO-FOUNDER

WEAV INC., NJ, (2001-2004)

EXPERIENCE SUMMARY

As a graduate student I had been approached to support various needs for researchers and clinicians at the New Jersey

Medical School. As a result my partner, Dr. Nicholas Megjugorac, and I decided to start a small company. Our goal was to

minimize the number of faculty that would request our assistance by introducing a cost to our services as well as to en-

hance our available resources as graduate students. The results were phenomenal. In a matter of a year we generated

approximately $100,000 in revenue with a minimal effort of 20 hours a week. By 2003 our revenue increased to $250,000,

an employee had been hired, and the company had developed three exclusive accounts.

ACCOMPLISHMENTS

Created and managed a company with $2,500 in start funds & grew it to generate $250,000 in revenues within two year

Develop computer based solutions for scienti c and medical professionals

Secured exclusive technical support contract for Bio Delivery Sciences, Inc.

Secured exclusive technical support contract for the Dept. of Microbiology & Molecular Genetics (NJMS)

A CADEMIC INSTRUCTION