Customer Service High School

Khoi Dao

Email: ********@************.***

Address:

City: Minneapolis

State: MN

Zip: 55417

Country: USA

Phone: 952-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible B artender/Server with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude. Looking for a career that is hands-on, and most of all positive and fulfilling.

Educational Background:

High School Dipolma from Apple Valley High School, Apple Valley MN 1/2001 to 6/2003 (Business)

High School Dipolma from Apple Valley High School, Apple Valley MN 1/2001 to 10/2012

Job History / Details:

Career Overview

Personable and responsible Bartender/Server with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude. Looking for a career that is hands-on, and most of all positive and fulfilling.

Core Strengths

Inventory control

Markdown/promotional procedures

Telecommunication skills

Conflict resolution

Creative problem solver

Excellent communication skills

Active listening skills

Quick learner

Customer service expert

Mediation capability

Adaptability

Energetic work attitude

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of business.

Sales

Consistently generated additional revenue through skilled sales techniques.

Multi-tasking

Cashiered with cash registers, making bar drinks and serving guests all at once in tandem to maximize customer flow.

Work Experience

October 2010 to Current

Olive Garden Bloomington, MN

Bartender/Server

Worked as a team member providing the best guest experience possible, crossed-trained between all Front of House positions. Maintained cleanliness and presentation of restaurant and bar areas.

December 2008 to June 2011

Bobby and Steve's Auto World Bloomington, MN

Associate

Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Cross-trained and provided back-up for other customer service representatives when needed.

Educational Background

Normandale Community College Bloomington, MN

Associate of Arts Business

Coursework in Business, Marketing and Communications

2003 Apple Valley High School Apple Valley, MN

High School Diploma General

General studies

Contact this candidate